Dick Hannah Jeep

I gave the above rating due to the great customer service, both from the understanding of what I was looking for to the process of buy ing the car, Ron and the team took care of every need in a very service, both from the understanding of what I was looking for to the process of buy ing the car, Ron and the team took care of every need in a very informative and help full way! Overall it was an excelent experience! More

I was very nervous about even trying to get qualified. Peter helped ease my anxiety over the phone when he told me they could definitely get me in a car. After allowing us to take our time and literally w Peter helped ease my anxiety over the phone when he told me they could definitely get me in a car. After allowing us to take our time and literally walk through everything they had, we found a car that was right for us. Will and Sammy took over to do the finance portion and had us in our new car that night. Best customer service I have ever experienced at a dealership! More

My car buying experience was very positive, and I felt My car buying experience was very positive, and I felt Ron Lewis was a great sales guy, and John Lee made me feel that he really wanted and apprecia My car buying experience was very positive, and I felt Ron Lewis was a great sales guy, and John Lee made me feel that he really wanted and appreciated my business, and was doing everything he could to get me a great deal. They were both guys I felt very comfotable working with, and both gentlemen represented the dealership very well. My new Jeep is beautiful, and I got a very fair trade-in value on my old Jeep. I would recommend this dealership to anyone. Thanks! More

Lucas Walters was extremely professional and made the sales experience memorable. The other people I dealt with we're also very friendly and helpful. I would only say that it would be nice to have the sales experience memorable. The other people I dealt with we're also very friendly and helpful. I would only say that it would be nice to have the sales department follow up phone calls for car delivery information. Other than that the experience was a good one and I would solidly recommend Dick Hannah dealership to anyone. Thank you! More

The employees at Dick Hannah Jeep were very attentive to our needs in our new car purchases. They were understanding, knowledgable, and patient. We would recommend them to our friends and family for their our needs in our new car purchases. They were understanding, knowledgable, and patient. We would recommend them to our friends and family for their future car buying needs. More

Everything was great working with this dealership. My salesman, main point of contact, was Will. He was very informed and easy to work with. I don't remember his last name. salesman, main point of contact, was Will. He was very informed and easy to work with. I don't remember his last name. More

This was my first car buying experience and it went very well. I'm a pretty indecisive person, but Jim didn't make me feel like I was a waste of his time. He was very patient and spent a lot of time helping well. I'm a pretty indecisive person, but Jim didn't make me feel like I was a waste of his time. He was very patient and spent a lot of time helping me to make the best decision. He encouraged me to test drive several vehicles so I could make an informed choice and never pressured for an immediate decision. People were asking me how my experience went, thinking it was probably the stereotypical car buying experience, but I am confident in telling them that it went great and that Jim is definitely the salesman to ask for!! More

Overall great experience buying a new car, which is not always the case. Attentative, helpful sales & finance staff. Our salesman, Mel, was very friendly and eager to help us as much as possible. I can't r always the case. Attentative, helpful sales & finance staff. Our salesman, Mel, was very friendly and eager to help us as much as possible. I can't recall the finance kid or Managers names, but they were also friendly and non-pressuring. None of the haggling over price or interest rate - we negotiated, but it was very reasonable and fair. Totally going back when one of our other vehicles needs to be replaced. Thanks! More

Keith Black was the best car salesman we have ever worked with. He was respectful, something we find lacking in most businesses today. We will recommend him to all our friends! with. He was respectful, something we find lacking in most businesses today. We will recommend him to all our friends! More

To: Dick Hanna Jeep I would like to take this To: Dick Hanna Jeep I would like to take this opportunity to say thanks to your diligent staff. I would also like to especially thank Steve Bushe To: Dick Hanna Jeep I would like to take this opportunity to say thanks to your diligent staff. I would also like to especially thank Steve Bushey our sales rep. In need of a newer vehicle my wife and I used the 3 step approach. Step one is the standard internet search while using the Kelly’s Blue Book (Price evaluation guide) as a price comparison model. Having searched through many web sites and observed many different new and used vehicles, with varying prices and options my wife and I finally decided on what we wanted in a vehicle. We then began Step two; the physical door to door canvassing search. Having already purchased a jeep previously we were adamant about getting a newer jeep at a fare price. Having decided to leave the dealers for last, mainly because of their history of approaching each sale with high pressure sales tactics and substandard financing, we began by canvassing the smaller lots first. I have to say though the smaller lots tactics were a whole lot worse. The smaller lots greeted us with the old bait and switch routine way too often. Instead of saying they didn’t have any jeeps they just tried persuading us to by a different vehicle all together. When we didn’t get the bait and switch we were met with overpriced Stock and attempts at padding the costs. Tiring of the smaller lots antics we decided to give Dick Hanna a try. We were presently surprised when we were warmly greeted by Steve our sales rep, with no pressure involved. Informing him of what we were looking for he immediately informed us that Dick Hanna my not have what we were looking for but we could browse anyway. Within minutes we found the jeep we had been looking for. Keep this in mind please for those who are pet owners we purchased this vehicle because of paw prints. That is correct paw prints. Out of all the vehicles on the lot ours was the only one that had cat paw prints running down the hood. WE are cat owners and took it as a good sign. There was no sticker price on the Jeep but we wanted it anyway. Steve left and returned in less than a few minutes with Dick’s offer for the jeep. Unbelievably it was an exact match to Kelly’s pricing for the jeep. We had the finances to pay cash for the jeep but we decided to go the financing route instead. Within minutes we were financed with a very reputable financier and out the door with a new jeep. Once again my wife and I would like to say thanks to Dick Hanna, Staff and Especially to Steve for his patient understanding and quick work on our behalf. So if you’re ever in the market for a new or even good used jeep, stop by Dick Hanna and ask for Steve. Steve did right by us and I am sure he will do right by you as well. Thanks. Vernon and Jennifer Black More