Dick Hannah Jeep

Dealer contacted me after Truecar.com quote. Was provided a good price right off teh bat. First visit I was handed off to multiple sales guys. Second visit I was assigned to one sales guy. We completed the d a good price right off teh bat. First visit I was handed off to multiple sales guys. Second visit I was assigned to one sales guy. We completed the deal with no funny business. Not too much pressure buy. New car supplied with full tank of gas. More

I stopped by to look at Jeep Overland colors and MEL came up to assist me - I explained I was working with Fleet - but he said that was fine, how could he help - so MEL spent over a half hour with me showing up to assist me - I explained I was working with Fleet - but he said that was fine, how could he help - so MEL spent over a half hour with me showing me the different Jeep SUV colors, let me do a test drive, he got me a brochure - etc., etc. That was an extremely thoughtful jesture on MEL's part - taking his valuable time to help another Salesman's client. Mel definitely does the "above and beyond" - when it comes to Customer Service which I feel is more important than ever these days. You're a very lucky Dealership to have someone as special as Mel - because the customer won't forget his customer service and his great personality! Great job MEL - thanks for all the help you gave me the other night - and I won't forget you when I hear someone is looking for a Jeep..................go MEL go! Judy M. More

This is my first new car purchase, and I was pleasantly surprised throughout the experience working with Dick Hannah. I started through the internet sales department, exchanging e-mails with Louise Oates. surprised throughout the experience working with Dick Hannah. I started through the internet sales department, exchanging e-mails with Louise Oates. She provided very competitive quotes and I didn't feel the need to negotiate on price. It was refreshing having that element settled before I set foot on the dealer floor, and the biggest reason I chose Dick Hannah over other dealerships. When I did visit the showroom, I test drove a couple of vehicles to make sure all of my internet research translated to a car I would be happy with in real life. The salesman helping me, Jim Devalla, was a down-to-earth guy, not at all the stereotype of a wheeler-dealer car salesman. I would ask for him by name. Joseph gave me a fair quote on a trade-in that I declined, then set up financing at a rate that was too good to pass up. I've been putting off buying a new car because of my understanding of the typical car-buying experience, with haggling, "I'll have to check with the floor manager," "what do I need to do to get you in a car today?". This transaction had none of that, just a fair price from the start, and overall it was actually a fun experience. More

I would definitely recommend Dick Hanna Chrysler-Jeep. My salesperson, Lucas, was friendly and knowledgeable...and he really worked with me to find the right Jeep for my family. The finance guy, Sammy, wa salesperson, Lucas, was friendly and knowledgeable...and he really worked with me to find the right Jeep for my family. The finance guy, Sammy, was also great to work with. He was able to find great financing on a 2011 Jeep Cherokee that helped to keep the payments where I needed them to be. And "Moon", the manager, was also quite helpful when it came to making a last-minute change that really helped to wrap up the sale in a very positive way. Buying a new car can be stressful, to say the least...but the guys at Dick Hanna Jeep were great to work with...and I will certainly recommend them to my friends and family. More

we found dick hannah to be the best dealer ship around we spent three weekends out looking for that right car. and right sales man we went to every dealer around the portland vancouver area. but found our se spent three weekends out looking for that right car. and right sales man we went to every dealer around the portland vancouver area. but found our selfs coming back to dick hannah and lucas walters he was the best sales man we found he was never pushy never made it had to leave and was understanding about our needs. we spent a lot of time with him and a lot of telling him nope dont like next and ride after ride he didnt just give up on us like a lot of them do More

The buying experience was very positive - no stress at all. It was the best car buying experience so far. Great service, fair price and fair trade-in value offered for our car. They even fed us over th all. It was the best car buying experience so far. Great service, fair price and fair trade-in value offered for our car. They even fed us over the dinner hour! Highly recommend buying a car here and we love our Jeep Cherokee (2012)! More

reasonable negotiation involving trading in my car for a used car on their inventory. Dealer was willing to work to make the deal. Very satisfied. used car on their inventory. Dealer was willing to work to make the deal. Very satisfied. More

I recommend DIck Hannah's and their staff to anyone who loathes going to a dealership. There was no hassle, no pressure and no attempt to sell us a vehicle that was above our price cap. After a long and ti loathes going to a dealership. There was no hassle, no pressure and no attempt to sell us a vehicle that was above our price cap. After a long and tiring search for a new car we thankfully ended up at Dick Hannah's Chrysler/Jeep. We called on an add at 7:30 at night and they assured us that they would be able to make us a good deal on the car we wanted (mind you this is what we had heard from a few other dealerships but there was always a catch that was going to cost us more than we bargained for). Ted and Yosef (may have misspelled that sorry!) were champs. My husband, my 17 month old daughter and myself were all treated with respect and courtesy which meant a lot as the process went on until around 11 pm. They are willing to bend over backwards to make sure that you have nothing but the best experience. They got us the BEST deal that we could find and we looked for a few months all over the Portland area. I can't say enough good things about our experience and the staff at Dick Hannah's. We will be life long customers for sure. More

my wife and I went to the car show too see the new rubicons in action I owned a 1990 wrangler and sold it (broke my heart) after going on the test track my wife said she wanted one, so we went to a lo rubicons in action I owned a 1990 wrangler and sold it (broke my heart) after going on the test track my wife said she wanted one, so we went to a local oregon dealer that with in a cpl minutes turned me off to even buying a jeep or any thing from them. I said to my wife lets go over and talk to Bill...Great guy by the way..and see what all they have. Bill was helping some other folks and asked Fred Farley to assist us which he did. with in about twenty minutes I was ready to talk numbers Fred did a great job in soothing ruffled feathers so to speak.My wife and I when ever buyig another car, or Van. we will go to our new friends at Dick Hannah Vancouver to get what ever we need. Guys thank you so much it really meant alot to us on how you treated us. Fred dust off the fishing pole its almost time to get out there. I have a rubicon so you kno we canget there...Dave More

We just bought our 7th car in 15 years from Dick Hannah and we really appreciate all they have done for us. They are always friendly, fair and have a good product. The sales team tries to get the best po and we really appreciate all they have done for us. They are always friendly, fair and have a good product. The sales team tries to get the best possible price and/or terms for your purchase. Buying a car is a very big purchase item and we have always felt very comfortable with Dick Hannah's staff and management. If there is a problem, they will always try their best to make it right. We would highly recommend any Dick Hannah dealership to any one. More