Dick Hannah Jeep

Our experience with Dick Hannah Jeep was awesome. We looked at some Jeeps on line, e-mailed some questions, and Shawn called back within minutes to help us start our buying process. The next day we went looked at some Jeeps on line, e-mailed some questions, and Shawn called back within minutes to help us start our buying process. The next day we went in to test drive with Steve B. and within about an hour we were driving home in our new Patriot. Very easy and stress free. Steve was very helpful and family oriented. An extremely valuable salesman. More

I had a great buying experience at Dick Hannah Jeep. Louise set me up with the internet price and when I went to the dealership Keith took the reignes and helped finalize the deal. Louise set me up with the internet price and when I went to the dealership Keith took the reignes and helped finalize the deal. More

I flew from Medford, OR. just to purchase my new Jeep at Dick Hannah Jeep. I first came across my new Jeep on Craigslist. I sent an email inquiry that was promptly replied to. I was hooked up with a new Dick Hannah Jeep. I first came across my new Jeep on Craigslist. I sent an email inquiry that was promptly replied to. I was hooked up with a new car salesman named Mel. Mel was outstanding. I was quoted a low price and when I got to the dealership the price I was promised was exactly what I paid. Mel even picked me up from the Portland Airport in my new Jeep. I know for a fact the next time I buy a vehicle I will be checking with Dick Hannah CDJ first. More

Dealer contacted me after Truecar.com quote. Was provided a good price right off teh bat. First visit I was handed off to multiple sales guys. Second visit I was assigned to one sales guy. We completed the d a good price right off teh bat. First visit I was handed off to multiple sales guys. Second visit I was assigned to one sales guy. We completed the deal with no funny business. Not too much pressure buy. New car supplied with full tank of gas. More

I stopped by to look at Jeep Overland colors and MEL came up to assist me - I explained I was working with Fleet - but he said that was fine, how could he help - so MEL spent over a half hour with me showing up to assist me - I explained I was working with Fleet - but he said that was fine, how could he help - so MEL spent over a half hour with me showing me the different Jeep SUV colors, let me do a test drive, he got me a brochure - etc., etc. That was an extremely thoughtful jesture on MEL's part - taking his valuable time to help another Salesman's client. Mel definitely does the "above and beyond" - when it comes to Customer Service which I feel is more important than ever these days. You're a very lucky Dealership to have someone as special as Mel - because the customer won't forget his customer service and his great personality! Great job MEL - thanks for all the help you gave me the other night - and I won't forget you when I hear someone is looking for a Jeep..................go MEL go! Judy M. More

This is my first new car purchase, and I was pleasantly surprised throughout the experience working with Dick Hannah. I started through the internet sales department, exchanging e-mails with Louise Oates. surprised throughout the experience working with Dick Hannah. I started through the internet sales department, exchanging e-mails with Louise Oates. She provided very competitive quotes and I didn't feel the need to negotiate on price. It was refreshing having that element settled before I set foot on the dealer floor, and the biggest reason I chose Dick Hannah over other dealerships. When I did visit the showroom, I test drove a couple of vehicles to make sure all of my internet research translated to a car I would be happy with in real life. The salesman helping me, Jim Devalla, was a down-to-earth guy, not at all the stereotype of a wheeler-dealer car salesman. I would ask for him by name. Joseph gave me a fair quote on a trade-in that I declined, then set up financing at a rate that was too good to pass up. I've been putting off buying a new car because of my understanding of the typical car-buying experience, with haggling, "I'll have to check with the floor manager," "what do I need to do to get you in a car today?". This transaction had none of that, just a fair price from the start, and overall it was actually a fun experience. More

I would definitely recommend Dick Hanna Chrysler-Jeep. My salesperson, Lucas, was friendly and knowledgeable...and he really worked with me to find the right Jeep for my family. The finance guy, Sammy, wa salesperson, Lucas, was friendly and knowledgeable...and he really worked with me to find the right Jeep for my family. The finance guy, Sammy, was also great to work with. He was able to find great financing on a 2011 Jeep Cherokee that helped to keep the payments where I needed them to be. And "Moon", the manager, was also quite helpful when it came to making a last-minute change that really helped to wrap up the sale in a very positive way. Buying a new car can be stressful, to say the least...but the guys at Dick Hanna Jeep were great to work with...and I will certainly recommend them to my friends and family. More

we found dick hannah to be the best dealer ship around we spent three weekends out looking for that right car. and right sales man we went to every dealer around the portland vancouver area. but found our se spent three weekends out looking for that right car. and right sales man we went to every dealer around the portland vancouver area. but found our selfs coming back to dick hannah and lucas walters he was the best sales man we found he was never pushy never made it had to leave and was understanding about our needs. we spent a lot of time with him and a lot of telling him nope dont like next and ride after ride he didnt just give up on us like a lot of them do More

The buying experience was very positive - no stress at all. It was the best car buying experience so far. Great service, fair price and fair trade-in value offered for our car. They even fed us over th all. It was the best car buying experience so far. Great service, fair price and fair trade-in value offered for our car. They even fed us over the dinner hour! Highly recommend buying a car here and we love our Jeep Cherokee (2012)! More

reasonable negotiation involving trading in my car for a used car on their inventory. Dealer was willing to work to make the deal. Very satisfied. used car on their inventory. Dealer was willing to work to make the deal. Very satisfied. More