Dick Scott Motor Mall

I had my minivan serviced for oil change and tire rotation. The quality of my minivan is awesome, so I typically only use the service department for maintenance type work. Each time I visit Dick Sc rotation. The quality of my minivan is awesome, so I typically only use the service department for maintenance type work. Each time I visit Dick Scott Motor Mall, Fowlerville, MI is a pleasant experience. The counter person is always friendly, smiling, and asks pertinent questions about the service requested and reminds me of other service/products that might be needed. They also point out service specials that might be going on at the time of my appointment. The work is always great - the mechanics take the proper precautions inside my van too, so as not to stain the carpet or seats. The work in done in a timely fashion and I really appreciate that. Also, if a salesperson happens to be in the vicinity of service, they always ask me how I am liking my minivan, am I satisfied, etc. Even if they are not the person who actually sold me the van. Visiting Dick Scott Motor Mall in Fowlerville, MI is like visiting family (the family members that you actually like)!! More

The whole experience from buying the vehicle, Joe Murphy was the salesman,a very nice guy, to returning for service after the sale was the BEST. Then I received a coupon in the mail for an oil change, that was the salesman,a very nice guy, to returning for service after the sale was the BEST. Then I received a coupon in the mail for an oil change, that included new wiper blades. I thought that was great. I have told several of my friends about my experience, I hope they buy a vehicle from you and enjoy the same service after the sale that I did. Thanks, Bob More

I had a great experience dealing with Nelson, he did a great job on price and was very thorough in going through our new vehicle. Cassie also did a good job going through the paperwork. Thank you for ma great job on price and was very thorough in going through our new vehicle. Cassie also did a good job going through the paperwork. Thank you for making our purchase a positive experience! More

I am someone (like most I think) who doesn't enjoy the car buying experience. After going to a few other dealerships and dealing with some of the classic bait and switch, strong arm tactics, I was glad t car buying experience. After going to a few other dealerships and dealing with some of the classic bait and switch, strong arm tactics, I was glad to stumble upon Dick Scott Jeep and Joe Murphy. It was a no pressure environment and when I decided to move forward and make a purchase, I feel that I got treated fairly. They were willing to meet me more than half way. Joe is a genuinely good guy who is easy to talk to. I will be recommending him and the dealership to my friends. More

My latest visit was only to have the 1000 mile check up. Also took the opportunity to stop in to chat with Tom Harwood who sold us the Van. Nothing wrong with the vehicle and everything right with the expe Also took the opportunity to stop in to chat with Tom Harwood who sold us the Van. Nothing wrong with the vehicle and everything right with the experience. More

I would rate my new car experience at Dick Scott Motor Mall as one of the best ever. Their staff is very friendly and helpful. It was a longer drive for me and worth it in my opinion. Mall as one of the best ever. Their staff is very friendly and helpful. It was a longer drive for me and worth it in my opinion. More

I have always hated the car buying process. But at Dick Scott's Motor Mall, along with our saleman Joe Murphy, the experience was uncharacteristically pleasant. My wife and I were able to for the first ti Scott's Motor Mall, along with our saleman Joe Murphy, the experience was uncharacteristically pleasant. My wife and I were able to for the first time, focus on the features of the vehicle we were interested in buying (Jeep Grand Cherokee) instead of feeling pressured to buy, financing arrangements, dealer add ons, etc. The price and discounts offered were given right up front so we did not have to spend hours haggling over a few hundred dollars. The pricing offered and the actual transaction purchase was done in a fair, honest and very responsive manner. I would highly recommend this dealer to anyone interested in Chrysler products, along with Joe Murphy as the salesman. More

Dealership is great. However, we are very disappointed in this 2010 Journey. I uses oil, about 1/2 to 1 quart every 3,000 miles. I wish we would of leased this vehicle instead of buying. We are hoping that C this 2010 Journey. I uses oil, about 1/2 to 1 quart every 3,000 miles. I wish we would of leased this vehicle instead of buying. We are hoping that Chrysler will do something about this. More

Three days prior to leaving on a trip with my wife to Missouri,I noticed my Chrysler 300 was low on anti-freeze from my temperature guage rising. I added the needed mix and the following morning arrived Missouri,I noticed my Chrysler 300 was low on anti-freeze from my temperature guage rising. I added the needed mix and the following morning arrived early to the service department to see why it had been so low. I met the service manager Scot Butash, told him my problem and he quickly assessed that my radiator had a small leak at the bottom. After hearing our travel plans, Scott had a 21 point inspection done also and found some other problems I was not aware of. He assured me that we would still be able to leave on time with all they had to do.I was very happy with Scot as he helped greatly with my warranty coverage, very pleased with the promptness and the quality of the work that was done by all the mechanics involved. I will certainly continue to return with any future work that needs to be done. Thanks to all involved. More

Scott Found Problems that where not under warranty, He Scott Found Problems that where not under warranty, He repaired them at no cost to me.Scott put the extra effort in getting my problem resolved and m Scott Found Problems that where not under warranty, He repaired them at no cost to me.Scott put the extra effort in getting my problem resolved and my vehicle repaired and back on the road sooner than promised. I work construction and this truck is my office.I thank all the people there. More