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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,180 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,180 reviews

January 15, 2024

Great overall experience! Shawn helped to understand car condition remotely, answered questions very quickly and I felt that I could really trust him. Finance folks are also More

by aleksey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Dick Scott Motor Mall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Motor Mall are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 15, 2023

Always professional knows the product. We have worked with Nelson for years, never disappointed. Will choose Dick Scott for our next vehicle. More

by dlarson2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky Tourtillott
Dec 17, 2023 -

Dick Scott Motor Mall responded

Thanks for sharing about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 09, 2023

Nelson is kind, professional and very comfortable to work with. He was very patient with me trying to make a decision. He was not pressuring me at all, and even aloud me to sleep on my decision. I am More

by cmtconte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ziffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Dick Scott Motor Mall responded

It's fantastic to hear that Nelson provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 09, 2023

Great Dealership, that's why I keep coming back. This is my furthbcar from here and I have a great relationship with the salesperson I've used. More

by cookryan1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Dick Scott Motor Mall responded

Ryan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your 4th experience with us to be another positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 28, 2023

I am generally not a fan of doing business with car dealers in general. I was blown away with how honest and professional Nelson and Paul were. I never felt like I was being taken advantage of and woul More

by tod2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ziffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that Nelson and Paul had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 17, 2023

Extremely helpful, professional, and courteous. Found what I was looking for and worked with me on extended warranty. More

by mark7hamlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky Tourtillott
Nov 19, 2023 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Mark, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 27, 2023

Shaun was excellent to work with. Very professional and straight to the point. He worked with me to find exactly what I was looking for to suit my family’s needs. We will be a return More

by Rayltdkh502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky Tourtillott
Oct 29, 2023 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 17, 2023

Clean, everyone was very nice, polite. Worked very hard to get me what I was looking for. More

by jeanrusharchery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky Tourtillott
Oct 18, 2023 -

Dick Scott Motor Mall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 06, 2023

Very helpful! Was out of state purchaser and they worked with me to get thing done quickly and efficiently! More

by a.conkey4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 01, 2023

The finance dept failed to inform us that we had a limited time to register our vehicle b cause we were out of state. The price was good and the salesman was also. More

by ggsemperfi1975
Recommend Dealer
Yes
Employees Worked With
Paul Ziffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Dick Scott Motor Mall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Get your best shot at Dick Scott! Your customer service team @ Dick Scott