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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,199 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,199 reviews

January 01, 2019

15 years of doing business with them. 8 vehicles in those 15 years, I'd say they have earned our trust. Buying or service, they haven't given a reason to look anywhere else. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Combs
Jan 03, 2019 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have had the opportunity to work with you again and provide you with excellent customer service. We hope you enjoy your new vehicle and we look forward to working with you again in the future!

January 01, 2019

I am impressed Bill and Shawn made the experience of leasing my new Grand Cherokee simple, fast and enjoyable! Both were very professional, up front and friendly. More

by jens first jeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Jan 03, 2019 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Bill and Shawn provided you with the best experience and customer service! We hope you enjoy your new vehicle!

December 31, 2018

oil change very happy with service representative. I was an hour early for my appointment and I was handled in a professional manner. I will be back when I need More

by bardocz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Jan 03, 2019 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have been able to provide you with such easy and efficient service. We look forward to seeing you on your next visit!

December 31, 2018

Exceptional buying experience. Have had nothing but a good relationship leasing cars for many years with Dick Scott Motor Mall. I do not hesitate for a moment in referring others t More

by HARLO18900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Dec 31, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you have been provided with great experiences and customer service! We hope you enjoy your new vehicle!

December 29, 2018

Excellent Service! I went there to get the tailgate recall fixed but a week or so ago was told that the truck would need about 4 hours worth of software upgrades. The y More

by Gunner62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 31, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

December 29, 2018

Excellent service 2nd time in for service it was fast and the staff was very friendly. I recommend Dick Scot too all of my friends and family. More

by matthew.handlon03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Scott Combs, Bob Wachterhauser
Dec 31, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments! We appreciate you taking the time to review your experience with us! We are glad we could provide you with the best experience and customer service!

December 28, 2018

Spilled oil and a manifold didn’t put oil and I asked for Spilled oil on the manifold Didn’t put the synthetic oil I asked for in the first time trun around they did put it in the second time Scott the servic More

by rickeysexton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scot Butash, Scott Combs
Jan 03, 2019 -

Dick Scott Motor Mall responded

We apologize you had a negative experience at our Dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. We apologize you were not provided with the superior customer service our dealership strives to show our customers. We take all comments and concerns seriously and sincerely apologize for your less than satisfactory experience.

December 27, 2018

lease of Jeep Limited 2019 Worked with Rick...Very professional, to the point and deals well... We have leased 3 vehicles from this dealership, all good experiences...Service de More

by CEED47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Combs, Shawn Kiley
Dec 27, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to work with you again and happy Rick and Shawn provided you with such a great buying experience. We hope you enjoy your new vehicle!

December 24, 2018

oil change coupons I purchased this ram diesel an am still waiting for oil change coupons in the mail zero since 2013 I should not have to negotiate to get a oil change More

by dennis.grima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I've only worked with Jesse in service
Dec 26, 2018 -

Dick Scott Motor Mall responded

We are sorry to hear you were not satisfied with your experience at our dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. We apologize for any inconvenience with your appointment. We have looked into your complaint and do not see an oil change package purchased on your account. We do offer coupons on our website, www.DickScottMotorMall.com, that can be printed before your visit. We have made our Service Manager is aware of the concerns in your review. He can also be reached at 517-223-3721.

December 23, 2018

GREAT SERVICE Great service department never had bad experience. Far better service than I got from LaFontaine in Fenton terrible service there will never go back a More

by dougharr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wachterhauser
Dec 26, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have had the opportunity to work with you and provide you with a great experience and customer service. We look forward to seeing you again on your next visit with us!

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