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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,199 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,199 reviews

December 12, 2018

Recalls Fixed my 2 recalled in record time. Very pleased. Scott & Bob very helpful..They took great care of me. I saw on the report what they had done. More

by grsov36
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dell, Scott Combs, Bob Wachterhauser
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Scott and Bob provided you with great customer service! We look forward to seeing you on your next visit!

December 11, 2018

Oil change service My oil change was done correctly but I did make and appointment and it still took 90 mins. Too long. Plus your waiting room sucks. Very very cold. More

by nkswart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 12, 2018 -

Dick Scott Motor Mall responded

Thank you for your feedback! We apologize for your inconvenience and take all comments and concerns seriously and will use them to improve our process moving forward. We look forward to seeing you on your visit and exceeding your expectations!

December 11, 2018

Service performed on my Vehicle I had service on my 2015 Dodge Dart in regards to hitting an piece of scrap metal which damaged my transmission. The Service Department did a great j More

by RichardH1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

December 09, 2018

Easy! One stop, no hassle service! Scott and team were great! They were efficient, friendly, cost effective and had answers to all of my questions! Thumbs w More

by mitchell.s.zajac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Dec 10, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad Scott and our Service Team provided you with such great customer service. We look forward to seeing you on your next visit!

December 03, 2018

3rd vehicle in 7 years Admittedly this vehicle was for my place of employment but all 3 transactions have been great the folks there work hard to earn my business! Thank yo More

by TLIETZAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

December 03, 2018

Professional and personal experience! From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up f More

by USMCSOMERVILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Dwyer, Gabby Chapman
Dec 04, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad to have had the opportunity to work with you and provide such great customer service. We hope you enjoy your new vehicle!

December 02, 2018

Warranty I think it is ridiculous that the Goodyear tires on my 2017 1500 are bad after 26,000 miles and Chrysler does nothing for me very disappointed More

by FCONSITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Bob Wachterhauser
Dec 04, 2018 -

Dick Scott Motor Mall responded

We sincerely apologize for your inconvenience. We take all comments and concerns seriously and have made our Service Manager aware of the concerns in your review. He can also be reached at 517-223-3721.

November 30, 2018

Great place Got in to get an oil change and the guys were fabulous. They got me in early and out very fast. Thanks for all you do More

by sandee7419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Combs, Bob Wachterhauser
Nov 30, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

November 30, 2018

Best, friendly service out there! I received the best possible service at this dealership! I was made very welcome and I did not feel pressured or overwhelmed by the staff. I called More

by Rob Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Dec 04, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad to have made your purchase experience so quick and easy. We hope you enjoy your new vehicle!

November 29, 2018

Compassionate and caring After an auto accident I had my jeep towed to Dick Scott Motor mall where I originally purchased it I know the are a very busy Dealership but Scott Co More

by d5hans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 29, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have been able to make a stressful situation as easy and convenient as possible for you!

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