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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,199 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,199 reviews

October 30, 2018

Convenient and quick We needed a factory windshield installed in our Jeep and they take care of us like we were family. Quick friendly affordable quality parts installed More

by markstarr1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have been able to make your installation as easy and efficient as possible!

October 30, 2018

Rick is the man! He will find you the best deal, and give 100% of his time dedicated to put you in a vehicle with the price your looking for! More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Rick was able to provide such great customer service. We hope you enjoy your new vehicle!

October 30, 2018

Jessie and Scott are great I’m really happy Jessie is back, he makes the service department great. Scott is really good too, always helpful and friendly. I don’t care for Bob More

by ssj7273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kiesgen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Todd Welbon, Jesse Shelton, Scott Combs, Bob Wachterhauser, Steve Schindler
Nov 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your feedback. We appreciate you taking the time to rate your experience with us!

October 26, 2018

Professional, excellent experience get what you ask for! Professional, excellent experience and get what you ask for! Jud Scott Run a quality dealership! I have purchased about 14 vehicles from Jud Sc More

by JAJUDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Todd Welbon, Jesse Shelton, Scott Combs, Bob Wachterhauser
Oct 26, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have provided you with such excellent customer service and look forward to seeing you on your next visit with us!

October 26, 2018

Leasing New Dodge Journey Visited the dealership to see and drive a 2018 Journey on their website. They actually had the car and the sales person was very helpful. No pressure More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick S Chrysler Corp, Shawn Kiley
Oct 26, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new Journey! We are glad to have been able to make your purchase as easy and efficient as possible. We hope you enjoy your new vehicle!

October 24, 2018

2013 Charger Service Experience Service is great Jesse Shelton always goes above and beyond taking care of my car always watching over it. I have no worries leaving it at Dick Scott. More

by gmkrolewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton, Scott Combs
Oct 25, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

October 20, 2018

Bill Kiesgen made everything possible for me to get a vehicl When other dealers turned me down the team at Dick Scott made sure I was able to get a very nice vehicle. Bill was very patient and got me the very More

by Hardjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kiley
Oct 23, 2018 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are glad Bill was able to find you the perfect vehicle to fit your needs and budget. We hope you enjoy your new vehicle!

October 19, 2018

Service Department. The service department is always consistent and dependable. The oil changes every 6,000 miles are much better for me and I go to the dealership for e More

by rmccullough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Jesse Shelton, Scott Combs
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

October 19, 2018

Awesome service Jesse got me in on a last minutes notice for a oil change and also while I was there took care of a recall that I was not aware of. More

by tzpettit828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Oct 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

October 19, 2018

NEVER GOT A CALL BACK BROUGHT MY JEEP CHEROKEE IN MONTHS AGO, DUE TO A CHECK ENGINE LIGHT.....NEVER GOT A CALL BACK WHEN PART ARRIVED WAS TOLD IT WAS A COMMON ISSUE. More

by frankbowles111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Shelton
Oct 23, 2018 -

Dick Scott Motor Mall responded

We are sorry to hear you had a negative experience at our Dealership; at Dick Scott Motor Mall our goal is complete satisfaction and exceptional service to all customers. We understand your frustration and we are sincerely sorry that we did not keep you accurately informed. Our Service Manager has been made aware of your experience and is working to address the concerns in your review. He can also be reached at 517-223-3721.

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