Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Scott Motor Mall
Fowlerville, MI
1,209 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,209 reviews
August 16, 2018
Warranty work Work done in a timely manner. Friendly service advisor and clean waiting room. Appointment was made and vehicle was worked on promptly and was done at Work done in a timely manner. Friendly service advisor and clean waiting room. Appointment was made and vehicle was worked on promptly and was done at the time promised. More
by jbmn7
Verified CustomerEmployees Worked With
Jesse Shelton
August 16, 2018
Had a recall issue solved and oil change Very good service. Mirror was slightly damaged by service tech and service ordered a whole new mirror. Very appoligetic and handled very well. Only th Very good service. Mirror was slightly damaged by service tech and service ordered a whole new mirror. Very appoligetic and handled very well. Only thing that bothered me was no one could answer my question if milage is reimbursed on a lease vehicle for recalls as the miles would have not been put on vehicle if recall had not happened. Ram/ Dodge should address this issue and inform their dealers. No problem with dealer at all. They are great!! More
by kbrewbaker55
Employees Worked With
Jesse Shelton
August 15, 2018
Great Experience Everyone was very friendly and helpful. I did not fee pressured at all and felt comfortable making my decision to purchase. I'm very happy with my exp Everyone was very friendly and helpful. I did not fee pressured at all and felt comfortable making my decision to purchase. I'm very happy with my experience. More
by LEJ
Employees Worked With
Megan Chapdelaine, Shawn Kiley
August 14, 2018
Leasing Experience First time leasing a vehicle and had a great experience with all the staff at Dick Scott Motor Mall, expecially with Nelson Cypher. Nelson was very in First time leasing a vehicle and had a great experience with all the staff at Dick Scott Motor Mall, expecially with Nelson Cypher. Nelson was very informative and went over everything about the car. Very friendly and kind. It was a great experience working with him. More
by VELLA_RACHEL
Employees Worked With
August 14, 2018
Paperwork Issues The salesman was not able to get our paperwork correct with the spelling of my first name even though we corrected it several times, not only in writi The salesman was not able to get our paperwork correct with the spelling of my first name even though we corrected it several times, not only in writing, but verbally. Seems like he was not real sure of himself. When asked a specific question on the navigation system we were told he would have the answer when we picked up the vehicle. He did not have the answer and we never did received an answer. He always seem distracted during our conversations. More
by daugherty0
Employees Worked With
August 12, 2018
Service Center was Excellent Everyone I talked to was very helpful and willing to look into anything they didn't know whether it was in person or on the phone. Everyone I talked to was very helpful and willing to look into anything they didn't know whether it was in person or on the phone. More
by daugherty0
Employees Worked With
Scott Combs, Bob Wachterhauser
August 11, 2018
Very satisfied. It was a pleasure working with Megan. My husband was happy with the doughnut she gave him. We enjoyed her and her knowledge of everything. It was a pleasure working with Megan. My husband was happy with the doughnut she gave him. We enjoyed her and her knowledge of everything. More
by JOHNVANCAL
Employees Worked With
Megan Chapdelaine, Shawn Kiley
August 10, 2018
Oil change experience Took our new Pacifica Van in for its first oil change. We had an appointment and everything went well. Job was completed in a very timely manner and a Took our new Pacifica Van in for its first oil change. We had an appointment and everything went well. Job was completed in a very timely manner and are quite satisfied with the whole experience. The price of the oil change did seem a little bit pricy even though it required synthetic oil...also no car wash. I know some other companys that charge a little less and throw in a car wash. For 78.00 that would have been a very nice gesture. Just sayin... More
by kennacon
Employees Worked With
Jesse Shelton
August 10, 2018
Repeat customer I have alway felt like I am family and can trust the folks I deal with in all areas of the dealership. I will go there again in the future. I have alway felt like I am family and can trust the folks I deal with in all areas of the dealership. I will go there again in the future. More
by JPETTY123
Employees Worked With
Megan Chapdelaine, Shawn Kiley
August 10, 2018
The service dept is fantastic! Dropped of our Pacifica for a few issues and all problems were taken care of in a very timely manner. Everyone in the Service Department is very court Dropped of our Pacifica for a few issues and all problems were taken care of in a very timely manner. Everyone in the Service Department is very courteous and friendly. Would definitely recommend them! The sales team (Bill Kiesgen) is awesome as well! More
by moonprinting
