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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
269 Reviews

269 Reviews of Dick Smith Ford of Columbia - Service Center

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June 10, 2025

Took car in unscheduled and was able to get it back the same day. Excellent customer service! More

by CHINAKA.DIKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Bauchman
June 10, 2025

Pleasant from beginning to end Didn't take long to have my vehicle back to me totally fixed More

by EBURNO
Recommend Dealer
Yes
Employees Worked With
India Kozel
June 09, 2025

Last visit for Recall work was flawless, everything done in a timely fashion. In and out in no time. More

by birdtheman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani
June 08, 2025

Giovanni Bencini is a excellent svc advisor who and his team excellent work on your vehicle. I look follow to working with him and his team. I feel great knowing that all repairs done by him and his team More

by thesarge42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Paxton in service was very on top of the whole process on my RV dealing with my warranty company More

by flyingeagle20000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paxton in service
June 08, 2025

Click and easy check in. Done the service promptly and got my wife’s car back to us. Thanks! More

by JMACCT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 07, 2025

They were very easy to deal with and would definitely bring all my vehicles back More

by PDENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
June 06, 2025

Diagnosed my car in a timely manner and told me exactly what needed to be fixed. More

by KBIRGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India
June 06, 2025

I was able to set up the appointment through the Ford app and was greeted by Katie who took care of me. He did a great job installing the tires just one problem. His steering wheel was not straight. I turned More

by JAMESCAM58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
June 06, 2025

Able to schedule an appointment quickly and kept me informed the entire time my car was in the shop More

by MATTHEW.MUBARAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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