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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
376 Reviews

376 Reviews of Dick Smith Ford of Columbia - Service Center

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July 28, 2025

Technician was outstanding, very courteous, prompt and professional. Service was amazing and dealership is proactive with recalls. More

by garza5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
July 28, 2025

I'm always pleased with the services that I receive here They haven't failed me yet.., and I appreciate it so much. More

by JONESBRIDGETT38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 27, 2025

Walk in service was quick on a Friday afternoon! I was prepared to leave overnight if I had to. Not necessary! Check in was a breeze, went to go get a late lunch and before you knew it, received More

by Chaunta S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry - Can’t recall the female that checked me in and updated me.
July 26, 2025

Received excellent service. Truck was completely done on time. Technician was very helpful and we deeply appreciate that More

by SM0941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Professional and friendly! ! They saved the day to help get me back on the road! More

by GINGER.CATOEKCSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Giovani
July 24, 2025

Dean was our specialist. He found a nail on our rear left tire in few seconds! We felt that we’re in the hands of a great professional. More

by FREDERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean (Mechanics)
July 23, 2025

Excellent service . When I arrive at Dick Smith I received prompt service and knowledgeable information More

by AEC9361
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
July 23, 2025

India, kept me informed about my car and she kept me informed all the way to the completion I think her and the team for the Repair work done on my car More

by MHwhite 0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India, and her team and Services were great
July 22, 2025

My service advisor Paxton done a great job of keeping me informed and focusing on any questions or concerns I had. I have a choice in who services my vehicle, and with the quality of service I will continue More

by Mnl4033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept-Paxton
July 20, 2025

They took care of my service. Tyler made sure my issues and concerns were taken care of. More

by NO20
Recommend Dealer
Yes
Employees Worked With
Tyler
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