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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
450 Reviews

450 Reviews of Dick Smith Ford of Columbia - Service Center

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September 04, 2025

Giovanni was a highly professional and knowledgeable advisor. His patience and clarity made feel very confident about being in good hands. More

by SPOON26195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
September 04, 2025

Your employee Tyler has taken care of my car & I like that he keep me informed the whole time. Tyler is an asset to your company. And definitely an employee that goes the distance for the customer. More

by Larrypresley205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
August 31, 2025

Giovanni in Service was awesome. Took great care of my Mustang. I'll definitely return to Fick Smith! More

by Cardelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Completed my repair as promised in the allotted time. Pickup was easy as my invoice was with the cashier More

by LYNDA.MALCOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
August 31, 2025

Good for now, too early to make a decision. This is the 1st service check. Must see if it went accordingly. Lot of times something is done to get the customer back in.... you know , corporate g More

by politecoye
Recommend Dealer
Yes
Employees Worked With
Use
August 30, 2025

Fabulous work, I got everything i needed done on my explorer. No haggling, no trying to upsell anything I wasn't needing. They completed the work needed and charged a very responsible price! More

by CNTURZANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy, in the service department
August 29, 2025

Took it in for my recalls for my truck and they completed it within the same day. Also friendly service and staff. Thanks More

by DJM29204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Real friendly people and nice area to be seated and do the job. And let us know what's going on tumbs up. More

by BLONDELLB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
August 28, 2025

Service department excellent little wait time will always use Dick Smith for all my service needs More

by JOANNE.JENKINS711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Burroughs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Always takes care of any and all services required in a timely matter. Quality service rendered by Giovanni is always delivered 👏 More

by LORRAINE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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