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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
189 Reviews

189 Reviews of Dick Smith Ford of Columbia - Service Center

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March 28, 2025

Took a little longer than expected, but Giovanni worked on making sure he took care of me. More

by 2BOYSMOM9110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni in service
March 27, 2025

My experience was excellent. I will return for future service Vices and assistance. The team was most helpful. Parts and serviced worked in tandem. Thank you More

by Rasals17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and service.
March 26, 2025

The service dept was professional and very caring not to mention amazing,amazing, amazing, amazing! More

by SUSANGOODENOUGH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni service dept, also Jeramy service manager
March 26, 2025

Excellent experience. The service department communication was excellent, this was my first time dealing with any Dick Smith dealer, and I will definitely be back when it More

by Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
March 26, 2025

Great customer service and quality service department. Giovanni is very attentive and awesome customer service More

by OSSIEMAYON305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
March 25, 2025

Dick smith ford is dedicated to provide quality customer service. The.y explain all services and repairs. More

by FAIREYJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 23, 2025

Fast service however offering 0% financing on electric cars is outrageous and very political by Ford as a company. More

by CLAIREMLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Our family just adore Tyler. His professionalism and customer service skills are awesome. The took care of our car, our need, and made sure that we were conveniently take care More

by Angel E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 23, 2025

Friendly, helpful, respectful and good at your job. Clean facility is a huge asset. Service writers present a caring attitude More

by GARYANDERSON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Disappointed when I was quoted a battery replacement for $249 that ended up costing nearly $400. More

by KEARL1
Recommend Dealer
No
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