Dick Smith Ford of Columbia - Service Center

Was able to take care of alot of the preliminary paperwork and details either over the phone or with text messages. paperwork and details either over the phone or with text messages. More

Giovanni Bencini was very kind and helpful! Answered all my questions. Made me feel comfortable leaving my car. Answered all my questions. Made me feel comfortable leaving my car. More

It was really hassle free and I truly felt like Gio was working in my best interest! working in my best interest! More

Very clean and comfortable chairs to sit while waiting for your car work to be completed. A small bench would have been nice to see the on to have a cigarette while you waiting 3 to 4 hours for my car. Ev for your car work to be completed. A small bench would have been nice to see the on to have a cigarette while you waiting 3 to 4 hours for my car. Everyone was very pleasant More

I went in for an oil change and then when I left the ac was blowing hot air which was never an issue before. So I took it back and they told me that they found the problem and it would be $1,500.00. I paid was blowing hot air which was never an issue before. So I took it back and they told me that they found the problem and it would be $1,500.00. I paid it and left and the ac was still blowing hot air. So I took it back again and they told me they found another issue and wanted me to pay another $2,000.00! That's ridiculous for something that should have been fixed the first time More

Hats off to service advisor India and their service team. They found and fixed an electrical issue that a previous dealer could not find in several previous attempts. They were fast , polite and determined t They found and fixed an electrical issue that a previous dealer could not find in several previous attempts. They were fast , polite and determined to find the problem. More

Mr Paxton always gives me outstanding service, He always updates me on what going on with my vehicle . updates me on what going on with my vehicle . More

It was ok They were very professional and helpful Waiting room was welcoming and pleasant room was welcoming and pleasant More

tried to get me to replace my wiper motor along with the multi function switch when both were perfectly fine . would have spent 1300 dollars for nothing . multi function switch when both were perfectly fine . would have spent 1300 dollars for nothing . More

The dealership was roomy and clean, and the service department staff was confident and knowledgeable. They gave me an estimate as to how long the service would take and delivered on time. Thank you. department staff was confident and knowledgeable. They gave me an estimate as to how long the service would take and delivered on time. Thank you. More