Dick Smith Ford of Columbia - Service Center

He was very professional and patient with my questions. He explained my bill to me in detail. A welcomed experience. He explained my bill to me in detail. A welcomed experience. More

Geo is very knowledgeable and skill I. Both customer service and time management. He is one of the main reason I use your facilities Both customer service and time management. He is one of the main reason I use your facilities More

Accommodating. Got me in quick with no appointment. Were able to successfully fix my car at the price quoted. Got me in quick with no appointment. Were able to successfully fix my car at the price quoted. More

Very timely, service adviser made it a goal to notify me asking the way of my cars problems. Very solid work was done. Overall happy with the work. asking the way of my cars problems. Very solid work was done. Overall happy with the work. More

The service writer asked me to make sure and give a 5 star review before my service was completed. Survey results should not be artificially skewed by the employees asking you to give 5 stars. Shouldn star review before my service was completed. Survey results should not be artificially skewed by the employees asking you to give 5 stars. Shouldn’t the dealer earn a good rating the right way, by just doing a good job? More

Awesome service department, very professional, courteous, very personable. India was outstanding, keep up the Great work. I'll be coming there for service on my RS, from now on very personable. India was outstanding, keep up the Great work. I'll be coming there for service on my RS, from now on More

The customer service representative was very helpful and prompt with answering my questions. She did a great job! prompt with answering my questions. She did a great job! More

Quick simple service Quick simple service in a short amount of time. Well explained maintenance. amount of time. Well explained maintenance. More

My service advisor got in and out pretty quick, for my oil change and tire rotation. oil change and tire rotation. More

Very professional I called and was able to schedule a appointment for a oil change and the works special. I had a 2:00pm appointment and I was in my car driving off at 3:05pm. I was extremely satisfied! appointment for a oil change and the works special. I had a 2:00pm appointment and I was in my car driving off at 3:05pm. I was extremely satisfied! More