Dick Smith Hyundai of Greenville

When I called to make the appointment, I asked the woman that I spoke with if the tire rotation was still on warranty and she replied “I don’t know “….. When I arrived for my appointment there was no tea or that I spoke with if the tire rotation was still on warranty and she replied “I don’t know “….. When I arrived for my appointment there was no tea or coffee stocked in the lobby.. and considering those are the only complimentary or paid snacks provided, that’s pretty disappointing … Go check the Toyota dealership’s snacks and learn from them… Then I was told that I needed an alignment IMMEDIATELY, except I know that my car is straight as an arrow & has minimal wear on my tires… Lastly, I was also told that I needed cabin & engine filters IMMEDIATELY, & pictures were sent on the text I received. I declined everything and had my husband look at the filters. It appears that the people that looked at my filters and saw leaves & debris that could have been removed by SIMPLY turning the filter over and giving a tap choose to stick it back in my car just as it was. I am just trying to give constructive criticism & hope you will take it as such. Thank you, Tina Davis More

Everything from start to finish was perfect. They were transparent with what we could/couldn't do and they found a car within the parameters I gave them and it was PERFECT. I will always come b They were transparent with what we could/couldn't do and they found a car within the parameters I gave them and it was PERFECT. I will always come back to these guys for all my car shopping. More

Easy parking for maintenance. Quick processing for maintenance. Comfortable seating area while car received maintenance. Adequate time to complete maintenance. Quick exit proc Quick processing for maintenance. Comfortable seating area while car received maintenance. Adequate time to complete maintenance. Quick exit processing. More

The dealer got my car and got information from me. As I sat in the lounge watching TV a person called my name. The car was finished and when I started the car the radio was working again. Whatever the As I sat in the lounge watching TV a person called my name. The car was finished and when I started the car the radio was working again. Whatever they did it caused the radio to start operating again. More

Great people willing to help, and great service. Will recommend this location to friends and family Will recommend this location to friends and family More

Great service department, easy to work with and they keep you informed of their progress. Will use again. you informed of their progress. Will use again. More

I made a purchase 18 years ago ago with Dick Smith. I have been thinking about a new car for a while. Stopped by to just look and Bo Lusher came to greet me. He made me feel at ease and showed me some I have been thinking about a new car for a while. Stopped by to just look and Bo Lusher came to greet me. He made me feel at ease and showed me some cars. I ended up getting a brand new Tucson! Bo was super nice and took the extra time to show me all the features on the car! Thank you for making this such a great experience for me😊 More

Too expensive, beware of the upselling. Service rep was professional but I don't need to be pressured to service the vehicle. Service rep was professional but I don't need to be pressured to service the vehicle. More

Great selection of vehicles, in a variety of colors and trim. Salesman was awesome, very patient and informative. Worked to get me the car I wanted at a price I could afford. I highly recommend this dealer trim. Salesman was awesome, very patient and informative. Worked to get me the car I wanted at a price I could afford. I highly recommend this dealership. Love my new Tucson! More

The service person I had wasn’t very personable and acted like I was interrupting his morning when I walked up to the counter. When I had previous work done or a recall fixed, my car was always run through t like I was interrupting his morning when I walked up to the counter. When I had previous work done or a recall fixed, my car was always run through the car wash. Not this time and they even left the # sign on the floor board of my car. He pointed to where my car was parked and went on about his business. They used to bring it around for me . I’ve been in CS for 30+ years and I would never treat my customers like he did . I will not ever come back to this location again. More