Dick Smith Hyundai of Greenville

Had a great service experience here. Repair was completed very quickly, and the shuttle service and car wash were great as well. Brittney Valente was my service advisor, and she was kep Repair was completed very quickly, and the shuttle service and car wash were great as well. Brittney Valente was my service advisor, and she was kept me informed throughout the process and was very helpful and nice. More

Terrible. Appt made online for oil change only and to stay with vehicle at 8am so can get to work on time. Service dept once there says won't be done before 1 Appt made online for oil change only and to stay with vehicle at 8am so can get to work on time. Service dept once there says won't be done before 1pm, argued that if appt is made online it is automatically a drop off not wait. had to pick up my son from dealership, and didn't get call that car was completed until after 415pm. This is not the first time they've done this, and there were others there upset by being told the same thing. More

Very poor communication, I always had to call and could not get updates. very poor not get updates. very poor More

Nice people service is slow. Takes twice as long to get the same service here that it does at my Chevy dealer for my truck. Service NEVER answers the phone ALWAYS goes to voicem Takes twice as long to get the same service here that it does at my Chevy dealer for my truck. Service NEVER answers the phone ALWAYS goes to voicemail, I know they are not always on the phones from spending a lot of time in the waiting room watching them.. More

Professional, polite and speedy service. I have always had good results and I love my Hyundai Tucson!! I have always had good results and I love my Hyundai Tucson!! More

Frank Wlodarczyk was a friendly, agreeable person, to deal with. Any question I or my wife had was answered in a helpful manner. If for some reason he did not know the answer, to a question, he would g deal with. Any question I or my wife had was answered in a helpful manner. If for some reason he did not know the answer, to a question, he would get someone who could help with the answer. More

Brittani was very prompt and resolving my issue and getting the parts ordered and car in to be fixed within a weeks time and made sure that it was all covered under the warranty. I would call her aga getting the parts ordered and car in to be fixed within a weeks time and made sure that it was all covered under the warranty. I would call her again if I have any other issues with my vehicle More

You made it very clear that if I needed a ride home that is only one or two miles outside your 10 mile radius that you would NOT provide a ride. This is completely unacceptable is only one or two miles outside your 10 mile radius that you would NOT provide a ride. This is completely unacceptable More

Put the part on as needed. Was easy to make an appointment. Every thing is good. Was easy to make an appointment. Every thing is good. More

Everything and everyone I’ve dealt with from sales to Jason in service have been top notch! Easy sale and easy maintenance. Jason in service have been top notch! Easy sale and easy maintenance. More