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Dick Smith Hyundai of Greenville
Greenville, SC
1,238 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,238 reviews
June 17, 2025
Terrible. Appt made online for oil change only and to stay with vehicle at 8am so can get to work on time. Service dept once there says won't be done before 1 Appt made online for oil change only and to stay with vehicle at 8am so can get to work on time. Service dept once there says won't be done before 1pm, argued that if appt is made online it is automatically a drop off not wait. had to pick up my son from dealership, and didn't get call that car was completed until after 415pm. This is not the first time they've done this, and there were others there upset by being told the same thing. More
by No name
Employees Worked With
Did not get name of service tech
Verified CustomerJune 14, 2025
Nice people service is slow. Takes twice as long to get the same service here that it does at my Chevy dealer for my truck. Service NEVER answers the phone ALWAYS goes to voicem Takes twice as long to get the same service here that it does at my Chevy dealer for my truck. Service NEVER answers the phone ALWAYS goes to voicemail, I know they are not always on the phones from spending a lot of time in the waiting room watching them.. More
by COOPERD5908
Employees Worked With
June 14, 2025
Frank Wlodarczyk was a friendly, agreeable person, to deal with. Any question I or my wife had was answered in a helpful manner. If for some reason he did not know the answer, to a question, he would g deal with. Any question I or my wife had was answered in a helpful manner. If for some reason he did not know the answer, to a question, he would get someone who could help with the answer. More
by rea0102
June 14, 2025
Brittani was very prompt and resolving my issue and getting the parts ordered and car in to be fixed within a weeks time and made sure that it was all covered under the warranty. I would call her aga getting the parts ordered and car in to be fixed within a weeks time and made sure that it was all covered under the warranty. I would call her again if I have any other issues with my vehicle More
by MICHELLECULLEN73
Employees Worked With
Brittani Valenti
June 13, 2025
You made it very clear that if I needed a ride home that is only one or two miles outside your 10 mile radius that you would NOT provide a ride. This is completely unacceptable is only one or two miles outside your 10 mile radius that you would NOT provide a ride. This is completely unacceptable More
by GENERALL
Employees Worked With
xxxx
June 12, 2025
Put the part on as needed. Was easy to make an appointment. Every thing is good. Was easy to make an appointment. Every thing is good. More
by 408DMK
June 10, 2025
My appointment was handled professionally and the service manager was friendly and extremely helpful. He was patient and answered all my questions. manager was friendly and extremely helpful. He was patient and answered all my questions. More
by CATCHILEE2002
Employees Worked With
Christopher King
