Dick Smith Hyundai of Greenville - Service Center

I was contacted for two recalls. Service was slow they told me should be two hours but it took over three. No one contacted me to let me know what was going on. Didn’t have all parts Service was slow they told me should be two hours but it took over three. No one contacted me to let me know what was going on. Didn’t have all parts for recall so I will need to reschedule. More

Had to wait 2 hours with an appointment to replace part of my front bumper. They didn’t replace all the parts that were peeling. Now I have to bring it back to finish the job that should have been done of my front bumper. They didn’t replace all the parts that were peeling. Now I have to bring it back to finish the job that should have been done to begin with. It will be another waste of my time. More

Desk help very nice. Turn around time was very good. Didn’t have the tire I needed for my new Santa Fe Turn around time was very good. Didn’t have the tire I needed for my new Santa Fe More

Set there before 9:00am still @ 2:30pm no one bothered to tell me anything or say anything about my vehicle. Other people came in after me and left away before me. So just paid the fee due & left still not k tell me anything or say anything about my vehicle. Other people came in after me and left away before me. So just paid the fee due & left still not knowing what was wrong with my vehicle. Technically your service department sucks! Will not recommend or use this deal ship again. Thanks for nothing! More

Great service, awesome and clean atmosphere and friendly staff. I highly recommend this Dick Smiths!! staff. I highly recommend this Dick Smiths!! More

Keeps you informed about the process. Let's you know what needs to be done. Let's you know what needs to be done. More

Very good job Sems like the technician knew what they were doing. Keep up the great job were doing. Keep up the great job More

Did not reset oil life notice in computer. Frustrating cannot talk to a live person, only text messages. Was difficult to make an appointment. At drop off bombarded by bored sales staff hang a Frustrating cannot talk to a live person, only text messages. Was difficult to make an appointment. At drop off bombarded by bored sales staff hang around the service entrance. Mr. Abrams did assist on another issue we had with the vehicle. More

Almost 3 hours for an oil change is wild but the front desk girl let me borrow her phone charger desk girl let me borrow her phone charger More

The service team was very prompt and courteous. I would highly recommend them. Keep up the great work! I would highly recommend them. Keep up the great work! More