Dick Smith Hyundai of Greenville - Service Center

Very poor service. Poor communication. Even though we called several times to see if our vehicle was done -- no response. We had a 7:30 appt. and we finally went to the Poor communication. Even though we called several times to see if our vehicle was done -- no response. We had a 7:30 appt. and we finally went to the dealership at 4PM after calling with no response and that's when they started working on our vehicle. And they didn't look at something we had specifically asked at all. So now we need to bring it back. :( More

They did a great job in changing my oil & rotate tires. Got my car back in a regional time. Got my car back in a regional time. More

Chris did a great job and I appreciate it! Nothing else needs saying so that’s it! Nothing else needs saying so that’s it! More

Everything went just as they explained to me. My car was ready when I got there. My car was ready when I got there. More

Service Department the young black boy the slim was very nice to me don’t know his name Gary was my the mechanic that service my car he did a great job.. I learned a lot about my car that I got information nice to me don’t know his name Gary was my the mechanic that service my car he did a great job.. I learned a lot about my car that I got information from y’all.Keep up the good work. More

I brought my Palisade in for service for a check engine light/stalling problem. I had a service contact which did not cover the part which I was told needed to be repaired. After $1,500 dollars the problem light/stalling problem. I had a service contact which did not cover the part which I was told needed to be repaired. After $1,500 dollars the problem continued. I had to bring the car back in for service. Now I am being told a sensor is defective and the engine will need to be removed to correct the problem. This part is covered by the service extended warranty. I would like a refund on the $1,500 repair. I am so disappointed in the service team here. I love my Hyundai, but I so disappointed in this service team. More

Very easy to get in for appointment. Very helpful service associate. I will return for next service needs. Very helpful service associate. I will return for next service needs. More

Hyundai warranty information book clearly shows that the hybrid electrical water pump has warranty for 10 year even for the 2nd owner, but actually Hyundai motor company, USA denied to cover my car's water hybrid electrical water pump has warranty for 10 year even for the 2nd owner, but actually Hyundai motor company, USA denied to cover my car's water pump fixing under the warranty without any understandable reason. That's fraud or deception against their customers. No more hyundai car will I buy! More

First service visit. Was a nice area to work while I waited. Was just a little warm. Was a nice area to work while I waited. Was just a little warm. More

Very clean. Nice restrooms. Staff was helpful. Brittany was nice and attractive. They had coffee. Nice restrooms. Staff was helpful. Brittany was nice and attractive. They had coffee. More