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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
494 Reviews

494 Reviews of Diehl Honda of Massillon - Service Center

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May 29, 2025

Honest straight forward. They were able to complete the needed service all in the same day. More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

My service appointment was exceptional, in particular My Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. More

by Suzanne Birkbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Cushman
May 26, 2025

My alternator went bad and the truck broke down a literally at their front door and they waited on me without an appointment. More

by busterbrnoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't use sales department f d johnson sometimes it takes a differen
May 25, 2025

My service guy was courteous, kept me informed. Price was right. Explained the problem I had so I could understand! More

by philnrobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
May 24, 2025

Service Adviser professional. The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the via More

by treen304
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

They checked change oil and tires they good job we safity them thank you. Wonderful More

by susanmartz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person did change oil
May 23, 2025

The serviced my vehicle as requested, and I'm confident they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set More

by cochran0201
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
May 23, 2025

Always get appointments when needed. Service advisors very knowledgable and always keep you informed while your vehicle is being serviced. Staff is professional and friendly. More

by kt5156495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Cushman
May 23, 2025

I was greeted when I arrived. Everything was explained. Work completed in a timely manner. More

by RKR4351
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 18, 2025

Customer service was great and turnaround time was quick. It’s our favorite place to take our car when we need to. More

by nksimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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