Diehl Honda of Massillon - Service Center
Massillon, OH
494 Reviews of Diehl Honda of Massillon - Service Center
My service appointment was exceptional, in particular My Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. More
My alternator went bad and the truck broke down a literally at their front door and they waited on me without an appointment. literally at their front door and they waited on me without an appointment. More
Service Adviser professional. The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the via The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the viability of the business due to lack of follow-up on the vehicles recalls. Lack of communication on the whys left me to question the management priorities. I understand the challenges of management during this time period but management of customers is utmost priority. More
The serviced my vehicle as requested, and I'm confident they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set price for any particular service, almost like they were going to charge what they thought they could get ... I might be looking for either another Honda dealer or an independent service for my future vehicle maintenance needs ... More
Always get appointments when needed. Service advisors very knowledgable and always keep you informed while your vehicle is being serviced. Staff is professional and friendly. Service advisors very knowledgable and always keep you informed while your vehicle is being serviced. Staff is professional and friendly. More