Diehl Honda of Massillon - Service Center

Honest straight forward. They were able to complete the needed service all in the same day. They were able to complete the needed service all in the same day. More

My service appointment was exceptional, in particular My Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. More

My alternator went bad and the truck broke down a literally at their front door and they waited on me without an appointment. literally at their front door and they waited on me without an appointment. More

My service guy was courteous, kept me informed. Price was right. Explained the problem I had so I could understand! Price was right. Explained the problem I had so I could understand! More

Service Adviser professional. The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the via The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the viability of the business due to lack of follow-up on the vehicles recalls. Lack of communication on the whys left me to question the management priorities. I understand the challenges of management during this time period but management of customers is utmost priority. More

They checked change oil and tires they good job we safity them thank you. Wonderful them thank you. Wonderful More

The serviced my vehicle as requested, and I'm confident they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set price for any particular service, almost like they were going to charge what they thought they could get ... I might be looking for either another Honda dealer or an independent service for my future vehicle maintenance needs ... More

Always get appointments when needed. Service advisors very knowledgable and always keep you informed while your vehicle is being serviced. Staff is professional and friendly. Service advisors very knowledgable and always keep you informed while your vehicle is being serviced. Staff is professional and friendly. More

I was greeted when I arrived. Everything was explained. Work completed in a timely manner. Everything was explained. Work completed in a timely manner. More

Customer service was great and turnaround time was quick. It’s our favorite place to take our car when we need to. It’s our favorite place to take our car when we need to. More