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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
540 Reviews
Today: 7:30 AM - 5:30 PM Open Now
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540 Reviews of Diehl Honda of Massillon - Service Center

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August 06, 2025

The dealership is very nice got me in for service in 2 days and I was on a tight schedule and they got my service done in less than an hour. I really appreciate the effort. More

by bfinlayson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

I have always been very happy with my service at Diehl Honda. Each time I have brought my car in for service, they have been very professional, efficient, and friendly. More

by Oakboy238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
August 06, 2025

Shady, dishonest and condescending. . Would never buy a car from them or get my vehicles serviced by them. More

by Dissatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The General Manager was condescending. Faked being concerned , but was disingenuous.
August 04, 2025

The service was prompt and the welcome friendly. Their services is always thorough and you know exactly what was checked and what needs work. More

by lamberts0844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was very professional.
July 29, 2025

It was a pleasant experience. They had my best interest in mind.However, because of lack of staffing, they were unable to complete all the services that were necessary in one visi More

by CBAKER446460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Baringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

I was told on the phone when I scheduled my appointment that my rear differential fluid was going to be changed. I got there the morning of the appointment, and the guy told me that was not included in the More

by c33something
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Rep
July 29, 2025

Clean environment, friendly employees and employees keep you up to date as to what is going on with your vehicle. More

by mammy1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

The service department was very good. Curt was professional and kept me informed about the service being done. When the car was finished being serviced, he explained everything in detail. More

by richpatrick47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Lance was very professional and kept me apprised of the progress on my car maintenance. More

by chattykathie1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
July 25, 2025

The service department is great. They provide quality service and accommodate my needs. They are able to service my vehicle in a timely manner. More

by mek010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Baringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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