Diehl Honda of Massillon - Service Center

My Service rep was among the best i’ve come across here. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. More

Service was great. Look forward to my next service. Everyone was courteous and my service time was fantastic. Great staff. Look forward to my next service. Everyone was courteous and my service time was fantastic. Great staff. More

Service is good - I trust that it was done well - however service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with eve service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with every service visit … - why is that ?? … - finally, I am eligible for a discount on service with every visit I make, but wasn’t given one for my last visit, even though I asked for one ! - simply not right, and very disappointing … More

Honest straight forward. They were able to complete the needed service all in the same day. They were able to complete the needed service all in the same day. More

My service appointment was exceptional, in particular My Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. More

My alternator went bad and the truck broke down a literally at their front door and they waited on me without an appointment. literally at their front door and they waited on me without an appointment. More

My service guy was courteous, kept me informed. Price was right. Explained the problem I had so I could understand! Price was right. Explained the problem I had so I could understand! More

Service Adviser professional. The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the via The service provided last Wednesday hopefully has a laid my concerns about the Diehl Honda dealership. I was having growing concerns about the viability of the business due to lack of follow-up on the vehicles recalls. Lack of communication on the whys left me to question the management priorities. I understand the challenges of management during this time period but management of customers is utmost priority. More

The serviced my vehicle as requested, and I'm confident they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set they did a good job - plus they gave me a military discount, which I appreciate ... but their fees seem extremely high, and I couldn't receive a set price for any particular service, almost like they were going to charge what they thought they could get ... I might be looking for either another Honda dealer or an independent service for my future vehicle maintenance needs ... More

They checked change oil and tires they good job we safity them thank you. Wonderful them thank you. Wonderful More