Diehl Honda of Massillon - Service Center

It was a good appointment and my van was fixed in the time they said it would take. time they said it would take. More

Paul Windemuth greeted me upon arrival, arranged transportation to get me to work, briefed me on worked completed. All went well. transportation to get me to work, briefed me on worked completed. All went well. More

I took my 2017 Honda CRV in for service because of a P0303 fault. A auto parts store recommended getting the fuel rail and injectors cleaned. Got the call from the dealer my head gasket was bad. This wa P0303 fault. A auto parts store recommended getting the fuel rail and injectors cleaned. Got the call from the dealer my head gasket was bad. This was on December 9th. Got my car back January 7th. This is unacceptable. Found out this a known defect in the 1.5t engines which Honda has a cover-up and has a recent lawsuit. Ended up paying over $7000. in repairs. Also when picking up my car it was filthy dirty and snow on it. It was clean when I took it in for repair. Upon paying the bill I got 1 lossy free car wash coupon. Weikem was a nice dealer when they owned it. Diehl sucks. More

First time at Diehl for my maintenance service and was very impressed with the customer service from the staff. very impressed with the customer service from the staff. More

Diehl Honda has the best service department around! They consistently do an excellent job on my Honda, keeping it running like new. They check everything over and find anything important that needs t They consistently do an excellent job on my Honda, keeping it running like new. They check everything over and find anything important that needs to be addressed but do not overcharge. I trust Diehl Honda. Lindsay is wonderful to work with, SO friendly, answering all my questions, and is absolutely the best! Thank you so much! More

The service writer was very polite and carrying. Appointment was on time and car delivered as promised Appointment was on time and car delivered as promised More

Excellent and friendly service. Efficient and professional. I'm glad I am dealing with this company. Efficient and professional. I'm glad I am dealing with this company. More

I was very happy with the maintenance done on my Civic. The service was great. I could tell the difference when I drove home. The service was great. I could tell the difference when I drove home. More

Great service. In and out in an hour . The free car wash is a perk In and out in an hour . The free car wash is a perk More

I had to have my leased HRV towed to the dealership. The only phone call I received was that my car was fixed and I owed nothing. That's a pretty good visit. The only phone call I received was that my car was fixed and I owed nothing. That's a pretty good visit. More