Diehl Honda of Massillon - Service Center

The service department is great. They provide quality service and accommodate my needs. They are able to service my vehicle in a timely manner. They provide quality service and accommodate my needs. They are able to service my vehicle in a timely manner. More

Everything went great and in a timely manner. I was kept informed during the whole time while the vehicle was in service. Great Job. I was kept informed during the whole time while the vehicle was in service. Great Job. More

Service was great. Lance was accommodating and friendly. They had to order the parts, but the next day I was in and out. Lance was accommodating and friendly. They had to order the parts, but the next day I was in and out. More

Prompt and very thorough. Lance has been amazing. Def will recommend! Friendly, prompt and accurate. Lance has been amazing. Def will recommend! Friendly, prompt and accurate. More

Curt was very kind and helpful? Service was efficient— I especially liked the text where I could see the progress and the video of the overall inspection. All much appreciated! Than Service was efficient— I especially liked the text where I could see the progress and the video of the overall inspection. All much appreciated! Thanks! More

Josh was super helpful! He was very professional and kept me informed of my service and went out of his way to help me locate my warranty. He was very professional and kept me informed of my service and went out of his way to help me locate my warranty. More

I had the worst experience. I had the manager hold onto my car because I was signed a stupid paper and when I get home, my car is not fixed. It’s worse than it was your place as I had the manager hold onto my car because I was signed a stupid paper and when I get home, my car is not fixed. It’s worse than it was your place as a joke. More

Service was efficient and informative. I was happy to be out in an hour. Tganks I was happy to be out in an hour. Tganks More

The service department was very professional and kept me updated on the services and prices needed. updated on the services and prices needed. More

I had great interactions with everyone I spoke to. My car was well taken care of, and when there was an issue, I was given a car to borrow for the weekend. The great customer service I get here is the My car was well taken care of, and when there was an issue, I was given a car to borrow for the weekend. The great customer service I get here is the reason I keep driving down from Cleveland to have my Honda serviced. More