Diehl Honda of Massillon - Service Center

The service I received was excellent. Since my car was going to stay overnight, I was driven home by one of the employees. Since my car was going to stay overnight, I was driven home by one of the employees. More

Quick and polite service. I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many yea I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many years of owning my new(er) Honda and even though it is a 45 minute drive to Massillon from where I live, I will gladly take my car to Diehl to get the service. More

I’ve been to this Honda several times and I highly recommend them! They are always so kind and helpful! recommend them! They are always so kind and helpful! More

Could not believe a bill for $85:00 for oil filter and change.I’ll call ar the next time. change.I’ll call ar the next time. More

I would like to thank Aaron Tice for his dedication to his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. More

Disappointed that I scheduled my service for recalls a month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to thi month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to this would of saved me a lot of hassle. More

Great job done by both Lindsay and who ever the service tech was. The job was completed earlier than I thought it would take. Thank you tech was. The job was completed earlier than I thought it would take. Thank you More

Easy to schedule maintenance. The employees were friendly. Was kept up to date on progress. The service employees appeared to be busy. The employees were friendly. Was kept up to date on progress. The service employees appeared to be busy. More

Rotated tires and did safety inspection. The video of the inspection that was forwarded to my mobile device was a nice touch. The video of the inspection that was forwarded to my mobile device was a nice touch. More

Paul is my favorite advisor to work with when I come in for service. He’s very attentive & explains thouroughly of what needs to be done. Paul is the best! for service. He’s very attentive & explains thouroughly of what needs to be done. Paul is the best! More