Diehl Honda of Massillon - Service Center

I was told on the phone when I scheduled my appointment that my rear differential fluid was going to be changed. I got there the morning of the appointment, and the guy told me that was not included in the that my rear differential fluid was going to be changed. I got there the morning of the appointment, and the guy told me that was not included in the Honda service pass. Now why would one guy tell me it was covered, and the other guy tell me no? Also, I understand the air filters are not included. The guy did not even give me prices or the opportunity to have them changed. More

Clean environment, friendly employees and employees keep you up to date as to what is going on with your vehicle. you up to date as to what is going on with your vehicle. More

The service department was very good. Curt was professional and kept me informed about the service being done. When the car was finished being serviced, he explained everything in detail. Curt was professional and kept me informed about the service being done. When the car was finished being serviced, he explained everything in detail. Great job! More

Lance was very professional and kept me apprised of the progress on my car maintenance. progress on my car maintenance. More

The service department is great. They provide quality service and accommodate my needs. They are able to service my vehicle in a timely manner. They provide quality service and accommodate my needs. They are able to service my vehicle in a timely manner. More

Everything went great and in a timely manner. I was kept informed during the whole time while the vehicle was in service. Great Job. I was kept informed during the whole time while the vehicle was in service. Great Job. More

Service was great. Lance was accommodating and friendly. They had to order the parts, but the next day I was in and out. Lance was accommodating and friendly. They had to order the parts, but the next day I was in and out. More

Prompt and very thorough. Lance has been amazing. Def will recommend! Friendly, prompt and accurate. Lance has been amazing. Def will recommend! Friendly, prompt and accurate. More

Curt was very kind and helpful? Service was efficient— I especially liked the text where I could see the progress and the video of the overall inspection. All much appreciated! Than Service was efficient— I especially liked the text where I could see the progress and the video of the overall inspection. All much appreciated! Thanks! More

Josh was super helpful! He was very professional and kept me informed of my service and went out of his way to help me locate my warranty. He was very professional and kept me informed of my service and went out of his way to help me locate my warranty. More