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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
512 Reviews

512 Reviews of Diehl Honda of Massillon - Service Center

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August 20, 2024

It has gotten very expensive for us as retirees. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. More

by ngray005
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 20, 2024

Great place to have your car serviced. . I feel they are dependable and people I can trust. More

by wandapayne10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

It was easy to schedule an appointment, the service people were knowledgeable, quick and friendly. More

by grv2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
August 16, 2024

I always over the customer service I get when I come there. Very friendly staff. More

by twhitehousec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia bongini
August 13, 2024

Great friendly service and they fit me in when I showed up without an appointment. More

by jbeckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

From the sales lady, finance guy, parts guy, sales manager ... our experience was great. Our questions were answered clearly, they listened to what we wanted and didn't try to 'push' anything. This is More

by glenn.slack60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
August 06, 2024

Paul explained everything and was very polite. Excellent service and even informed me about a recall that could be taken care of while I was there. More

by ptomassetti35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
August 06, 2024

Lindsey is good, but priced too high and did not check my brakes.. i really wanted my brakes checked---original brakes. More

by melchiz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
August 05, 2024

Diehl Honda did a great job when I came in to get my vehicle serviced More

by mrowe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Braun
August 05, 2024

Paul came to my car last Friday. I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreci More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service , and the lady in the finance dept. both know their jobs and customer service!
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