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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
512 Reviews

512 Reviews of Diehl Honda of Massillon - Service Center

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August 05, 2024

Excellent service! Was able to get an appointment for an oil change quickly and only waited 30 minutes! More

by frazeela9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Oil change no problem as my vehicle is a 2024. . Everything went as expected for maintenance on a new car.. More

by JHODINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

First time there and it was a nice experience. Had an oil change which was done so quickly. Very happy with the service. More

by luly365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
August 03, 2024

Great service. Ease of making an appointment. On time as promised. Friendly receptionists in service area. More

by musicman.carlyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Everything went smoothly and employees were super nice! Replaced my tail light quickly and had me on my way! Great dealership to deal with! More

by sky42500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Blair, Paul?
August 02, 2024

I came to Honda after another car repair shop was unable to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathi More

by khouseh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
August 02, 2024

Quick and polite service. I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many yea More

by jason.runyon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Windemuth - Service
August 02, 2024

They have always taken good care of my cars, I never go anywhere else Paul Windemuth is the best! More

by Lovecrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Windemuth
August 02, 2024

I had a key fob issue and Diehl resolved the problem. They took care of it promptly More

by mfigg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia in the service department
August 02, 2024

The service I received was excellent. Since my car was going to stay overnight, I was driven home by one of the employees. More

by ekmbobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, Bongini
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