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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
473 Reviews

473 Reviews of Diehl Honda of Massillon - Service Center

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May 27, 2024

We’ve been dealing with Paul since we purchased our Honda Pilot and we keep coming back because of him. He is always polite, smiling and caring. Always enjoy catching up with him when I stop in for service. More

by amisenogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windermuth
May 27, 2024

I have utilized this service dept. for many, many years and the work is always done to my satisfaction. I plan on continue using your services in the future and would like to send a sp More

by blac247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia B.
May 25, 2024

The service was efficient, courteous, and time/cost effective. Thank you for a great experience! More

by koonykix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

voicemail estimate was $89. 95, final bill was $202.32! Reports tell me I need additional service that I don't really need yet. On the plus side, they did take my car in right a More

by gmjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was quick and easy with online booking . They where very friendly and helpful with my oil change. More

by m_blosfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Key was in someHadone else vehocle! !!!!!!!!!!!!!!!!!!!!!!!!!!~ Had to wai t ten minutes or more to get our keys!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by kamelfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Clean and efficient. New technology for owners to see work being completed is great for us More

by lazijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 21, 2024

Very good communication, fast and efficient. Great service. Great experience! Thank you for getting me back on the road! More

by pjsimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Did what the service request was for, but didn't address additional concerns I had when I brought my. car in More

by asandy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with employee above
May 21, 2024

I didn't have an appointment, but they were able to fit me in and fix my car even though it was clear they were busy. I was on my way in no time. :) More

by randiLEEbeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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