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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
569 Reviews

569 Reviews of Diehl Honda of Massillon - Service Center

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August 26, 2024

Good job, no problems, your new owner seems to be running things smoothly. I don't like surveys! Too many questions! More

by glennroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

The service was quick and the people were very friendly. They explained everything to me so that was helpful. More

by Schoolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

It was very outstanding service staff where very helpful and professional and very knowledgeable thanks More

by fatboyforever2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Gehring, Katrina Braun
August 22, 2024

My Diehl Honda tire warranty gave me the opportunity to have my wheels worked on (tire repair) to remove the scuffs. Beautiful work! Thank you! More

by jbruckne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay
August 21, 2024

Excellent service. Short wait in comfortable waiting area. I recommend Diehl’s for your vehicle and service needs. More

by jlruss1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay 5-stars
August 21, 2024

The dealership was clean and efficient . I waited for my car on the premises and it wasn't long before it was ready . More

by charlesdthompsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
August 20, 2024

I can't say enough good things about the service at Diehl Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t ha More

by pmitchell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Bongini
August 20, 2024

It has gotten very expensive for us as retirees. Said I could not use coupon due to not needing a tire rotation. That was not noted and I just got new tires so it was not needed. More

by ngray005
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
August 20, 2024

Great place to have your car serviced. . I feel they are dependable and people I can trust. More

by wandapayne10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

It was easy to schedule an appointment, the service people were knowledgeable, quick and friendly. More

by grv2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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