Diehl Honda of Massillon - Service Center

Could not believe a bill for $85:00 for oil filter and change.I’ll call ar the next time. change.I’ll call ar the next time. More

I would like to thank Aaron Tice for his dedication to his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. More

Disappointed that I scheduled my service for recalls a month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to thi month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to this would of saved me a lot of hassle. More

Easy to schedule maintenance. The employees were friendly. Was kept up to date on progress. The service employees appeared to be busy. The employees were friendly. Was kept up to date on progress. The service employees appeared to be busy. More

Great job done by both Lindsay and who ever the service tech was. The job was completed earlier than I thought it would take. Thank you tech was. The job was completed earlier than I thought it would take. Thank you More

Rotated tires and did safety inspection. The video of the inspection that was forwarded to my mobile device was a nice touch. The video of the inspection that was forwarded to my mobile device was a nice touch. More

They fixed my AC for me, and everyone there was very nice, and knowledgeable. Thanks!! nice, and knowledgeable. Thanks!! More

Paul is my favorite advisor to work with when I come in for service. He’s very attentive & explains thouroughly of what needs to be done. Paul is the best! for service. He’s very attentive & explains thouroughly of what needs to be done. Paul is the best! More

In before my appt, and out quickly. Lindsay is an excellent advisor; kept me informed as I was waiting for service. Lindsay is an excellent advisor; kept me informed as I was waiting for service. More

Excellent, helpful, quick service after my tire sensor unexpectedly lit up. Aaron Tice was able to replace the tire in 30 minutes so that I could get to my next meeting on time. The voucher for a free c unexpectedly lit up. Aaron Tice was able to replace the tire in 30 minutes so that I could get to my next meeting on time. The voucher for a free car wash was a nice touch, too. Very pleased. More