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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
506 Reviews

506 Reviews of Diehl Honda of Massillon - Service Center

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February 28, 2024

The service was very good. I had to pay $8.00 for a wiper refill, but the dealer installed it at no charge. I also got a free car wash coupon. More

by charlesnew3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Expectations were met. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. More

by RKR4351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

The staff was super friendly and my service was completed quickly. Communication throughout the service was also excellent. More

by kellitroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Express service was excellent. Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I More

by mjpstitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Does not give military discounts, very sad. Not sure why Waikem sold out but this is no improvement More

by cthayer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diehl
February 20, 2024

Service was really great, they only performed the necessary work, didn't try to upsell! More

by McGurkBill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
February 20, 2024

everything was great ! The service department was great. The time it took to service my vehicle was fantastic ! More

by lgehret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Paul was pleasant always and took the time to explain what I needed and how long it may take to get the service completed .I get all my work done here and hope to continue to do so. More

by Doey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, serive Dept.
February 19, 2024

I took my 2023 Honda Civic to Diehl Honda for basic service A. Everything went great, plus my service was no cost. Great surprise! More

by bsk.miner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Great fast service love the people there. They are so kind! Will be coming back More

by andreawilde52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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