Diehl Honda of Massillon - Service Center

I had to get a recall done on my car, and they completely in a timely manner. The waiting area was clean and welcoming. in a timely manner. The waiting area was clean and welcoming. More

Everyone was awesome to me at my maintenance check/oil change they kept me informed change they kept me informed More

They have the worst customer service i have ever dealt with! I have bought quite a few new vehicles. I had bought a 2023 crv and I really liked it.but the service department is so bad that I decided to bu with! I have bought quite a few new vehicles. I had bought a 2023 crv and I really liked it.but the service department is so bad that I decided to buy a Toyota. I will never do business with Diehl Honda again!!! More

Very professional, friendly, helpful. Would certainly come back if I needed service. Thank you! Your operation runs very smoothly. Would certainly come back if I needed service. Thank you! Your operation runs very smoothly. More

Responsive to issues. Work done promptly and accurately. Thanks to professional staff. I will return and will recommend to my friends! Work done promptly and accurately. Thanks to professional staff. I will return and will recommend to my friends! More

The chage for the two filters was exceptionally high I will return to the service. will return to the service. More

Very friendly service staff. Had to wait several months for the part for a recall. Someone with dirty shoes got in driver seat and got the clean mat dirty. Had to wait several months for the part for a recall. Someone with dirty shoes got in driver seat and got the clean mat dirty. More

Customer service I received was excellent. All my questions were answered. I would 100% recommend. All my questions were answered. I would 100% recommend. More

My Civic was in for a recall. Everything was right on time. Repair and inspection done under the estimated time. I could not have had better service. Everything was right on time. Repair and inspection done under the estimated time. I could not have had better service. More

Was surprised how's fast everything was completed and the respect that I was given. respect that I was given. More