Diehl Hyundai of Massillon

I had an appointment at 2 and didn’t get out until 3:30 they lost my caps for my tires when rotating them they lost my caps for my tires when rotating them More

Matt R. was fabulous to work with. He listened to our needs and got the vehicle we needed. He was wonderful to work with and genuinely cared about us. We wer was fabulous to work with. He listened to our needs and got the vehicle we needed. He was wonderful to work with and genuinely cared about us. We were more than just another customer. Thanks Matt R.! More

Very good service and got my car done faster than i expected. Also gave me a great loner while my car was getting repaired expected. Also gave me a great loner while my car was getting repaired More

Very thorough job and working with Robert Butcher specifically was extremely helpful. He was accommodating and listened to what I was needing done. specifically was extremely helpful. He was accommodating and listened to what I was needing done. More

Vaughn has helped me more than once in buying or leasing a car and it has always been a pleasant experience. Crystal was also nice to work with. a car and it has always been a pleasant experience. Crystal was also nice to work with. More

Service was timely. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. Started on time and finished in a good amount of time. Question I had with service completed was quickly resolved. More

It was incredibly overpriced for the services I actually received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took received. The $105+ price tag doesn't even include topping off regular fluids like antifreeze or windshield washer fluid, or air in my tires. It took almost two full hours just to change oil; For $60 I can get a full synthetic oil change, fluids topped off and tire pressure corrected and be out in no more than 20 minutes. More

Rob understood my issues with the strange wind noice coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. coming from the passenger front window and worked to resolved the problem. Thankful that this issue was paid for by the manufacturer. More

My salesman was incredibly rude, defensive, argumentative and dismissive. We had a miscommunication and he turned it into an argument for no reason. I already had several apologies from two female employees and dismissive. We had a miscommunication and he turned it into an argument for no reason. I already had several apologies from two female employees over the situation and he chose to be dismissive and defensive. Another employee walked past us while he was arguing with me in front of the building but he didn’t say anything. I don’t even want to use my service package over this ordeal. More

I came in crying and Rob saved the day. He was so quick with everything, i couldn’t thank the man any more! sent from God ! He was so quick with everything, i couldn’t thank the man any more! sent from God ! More