Diehl Hyundai of Massillon

Great friendly people. They worked with us to get a good deal. Lee, our salesman was great and made the buying experience fun. They worked with us to get a good deal. Lee, our salesman was great and made the buying experience fun. More

Vaughn is an excellent salesman who I have bought from before and will buy from again! He always makes the car buying experience as easy as possible. There is never any pressure, I did not feel rushed in before and will buy from again! He always makes the car buying experience as easy as possible. There is never any pressure, I did not feel rushed in making my decision, and his knowledge and expertise are apparent throughout the entire process. Vaughn is genuinely trustworthy and I would recommend him to everyone who is in need of a new car. More

Very friendly staff. Appreciate military discount. Came in to get an oil change and tire rotation and then received an upsale sheet of over $2000 recommended service work Appreciate military discount. Came in to get an oil change and tire rotation and then received an upsale sheet of over $2000 recommended service work to be done on vehicle. Makes me think I may go elsewhere to get my oil changes where they aren't trying to get $2100 out of me instead of the $70 I can afford. More

I arrived about 15 minutes early for 1:00 appointment they took me right in they were very courteous and nice fix the problem with my outlander in a very timely way I had it back that day they took me right in they were very courteous and nice fix the problem with my outlander in a very timely way I had it back that day More

Washer fluid wasn’t added when it was nearly out, mileage/date for next service sticker not placed on windshield. Super lackluster and dingy waiting area for an oil change/tire rotation that took ove mileage/date for next service sticker not placed on windshield. Super lackluster and dingy waiting area for an oil change/tire rotation that took over an hour. Just not a very enjoyable experience or environment when there are countless other dealers in Stark County. More

Easy to schedule. Personable and friendly staff They are prompt with their service Thank you Personable and friendly staff They are prompt with their service Thank you More

I just wish they would have been up front with me about a leak. I was told I have to pay out of pocket for. I had not had the car but 2 days.. leak. I was told I have to pay out of pocket for. I had not had the car but 2 days.. More

I have always had excellent service at this dealership. Everyone is so helpful and polite. Everyone is so helpful and polite. More

Molly is an excellent woman. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. More

The service representative was very courteous and knowledgeable about my vehicle and the work was done in a timely manner. knowledgeable about my vehicle and the work was done in a timely manner. More