Dimmitt Automotive Group

Deniz Alkar treated us with great respect and fairness when we purchased our 2015 Escalade. We enjoyed driving that car for $34,000 miles over the past 3 years. However, we recently moved into a smaller home with just the two car attached garage (opposed to the former garage that held the Escalade and several collector cars). As a result, we felt a smaller SUV would fit better into the new house.. We went to Deniz and told him of our plans to downsize and he came up with just the right XT5 model for us. We also enjoyed our experience with Kervin, the sales manager. Sorry, I don't recall his last name. He was very pleasant and did not try to push "the extras" we had already told him we would not be needing. He only mentioned the items he was required by policy to cover. Marcia and Dale Powers

Dan Robinson takes excellent care of my wife's Escalade, and it's nice knowing a Cadillac technician is servicing her vehicle too. Always great service at Dimmitt St Pete

I just can't say enough about Al and everyone I came in contact at Dimmitt this past week with having to have my mom's car serviced and then my own. Al couldn't have been more helpful and truly went above and beyond to help me. My mom is 91 and never met Al, but when I told her Al had good news about her engine she just wanted to hug him. Her engine light was on and she thought her engine had a major problem. Al discovered it was her sensor, which was frozen in the manifold and the cost to replace it was $1,100, which would have been a major expense for my mom. I asked Al if there was any other option for her and he said she could leave the engine light lit and have her engine checked at every oil change, so she won't have to worry something has gone bad with her engine. She was thrilled she didn't have to incur the expense of having the sensor changed. Al is definitely a valuable employee to Dimmitt and hopefully the company acknowledges that. He provides excellent customer service and makes you feel like you are his only customer. Always calling to follow up and provide information. I couldn't find anyone that could run me up to Dimmitt to pick up my car in the afternoon when it was ready, so Al left me a message that a driver would be on his way to pick me up and bring me there. Gordon arrived and couldn't have been kinder. I was so grateful to the two of them. I love coming to this dealership because of the customer service I get. Thank you Al

Al Harter assisted me during my last visit, he is very knowledgeable and poised and in his interactions with clients. I know my vehicle is in good hands each time I drop it off for service. In addition to the excellent customer service Al provided the mechanics do the same and take good care of my car each time I come in.

Dan Robinson is our service consultant. He is always very knowledgeable and helpful whenever we come in..a pleasure to do business with the Dan and the dealership.

This was by far the best car buying experience ever !! Upon arriving for my appointment I was paired with Deniz Alkar. He was extremely patient with me taking time to show me all the available XT5's. I truly appreciated his concern with focusing on the right XT5 for me. It may be my first Cadillac but definitely won't be my last and Deniz Alkar has reached out to me letting me know that he is available to help me learn all there is to know about my new XT5. Thanks to Deniz Alkar I am completely satisfied with my Dimmitt experience.

We always get good service and they attend to any complaints and always offer a loaner car. Our service representative is Dan Robinson who always looks after our every need.

We had a wonderful experience buying a vehicle Kathleen Doyle-Gibson....we traded a 1995 Cadillac Eldorado and it has been a long time since we visited a showroom and we had a wonderful time purchasing this vehicle. Kathleen was patient and kind a efficient!!

Kathleen Doyle Gibson is best car salesperson we have ever met. We have been completely satisfied with her professionalism with both our purchases at Dimmitt and will continue to purchase from her in the future.

Al Harder always goes above and beyond normal service to insure his clients are happy. I have been buying cars at Dimmitt since 1990 when it was Dew Cadillac. One of the main reasons I stay with Dimmit is Al Harter. I cannot tell anyone how comforting it is to bring your vehicle in for servicing, no matter what the reason, and KNOW that you are being treated right.