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Dimmitt Cadillac St Petersburg
Pinellas Park, FL
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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762 Reviews of Dimmitt Cadillac St Petersburg
November 06, 2017
Excellent Service Department I have always had my CTS serviced at Dimmit Automotive for I feel that they specialize in Cadillacs and know more about them then any other type of au I have always had my CTS serviced at Dimmit Automotive for I feel that they specialize in Cadillacs and know more about them then any other type of auto service company. The service advisor who handles my account is Al Harter and he treats me like a friend and valued customer. He always gets my car serviced properly and I have never had to go back for something not completed correctly. It is so nice to deal with professionals who know what they are doing. CarolInterbay More
by Carolinterbay
Employees Worked With
Al Harter
October 31, 2017
Outstanding Customer Care Kathleen Doyle-Gibson has been our customer representative since our first visit in 2012 and remains the main reason we keep coming back. Excellent c Kathleen Doyle-Gibson has been our customer representative since our first visit in 2012 and remains the main reason we keep coming back. Excellent customer service and follow up. I highly recommend Kathleen and Dimmitt. More
by Gary White
Employees Worked With
Kathleen Doyle-Gibson
October 26, 2017
Headache free service I have never had a problem with Dan Robinson being able to take care of issues with my 2012 Escalade. He is always helpful and never treats me as if I I have never had a problem with Dan Robinson being able to take care of issues with my 2012 Escalade. He is always helpful and never treats me as if I am a "dumb blonde" who knows nothing about cars. More
by Karen 29
Employees Worked With
Dan Robinson
October 22, 2017
Purchase review Kathleen Doyle-Gibson is so pleasant to deal with and is very knowledgeable about her product. We would happily recommend her and Dimmitt to our frien Kathleen Doyle-Gibson is so pleasant to deal with and is very knowledgeable about her product. We would happily recommend her and Dimmitt to our friends. More
by carloverspeaks
Employees Worked With
Kathleen Doyle-Gibson
October 17, 2017
Repeat Customer Deniz Alkar treated us with great respect and fairness when we purchased our 2015 Escalade. We enjoyed driving that car for $34,000 miles over the pas Deniz Alkar treated us with great respect and fairness when we purchased our 2015 Escalade. We enjoyed driving that car for $34,000 miles over the past 3 years. However, we recently moved into a smaller home with just the two car attached garage (opposed to the former garage that held the Escalade and several collector cars). As a result, we felt a smaller SUV would fit better into the new house.. We went to Deniz and told him of our plans to downsize and he came up with just the right XT5 model for us. We also enjoyed our experience with Kervin, the sales manager. Sorry, I don't recall his last name. He was very pleasant and did not try to push "the extras" we had already told him we would not be needing. He only mentioned the items he was required by policy to cover. Marcia and Dale Powers More
by Marcia
Employees Worked With
Sales Mgr. Kervin
October 16, 2017
Great service! Dan Robinson takes excellent care of my wife's Escalade, and it's nice knowing a Cadillac technician is servicing her vehicle too. Always great servic Dan Robinson takes excellent care of my wife's Escalade, and it's nice knowing a Cadillac technician is servicing her vehicle too. Always great service at Dimmitt St Pete More
by hdilworth
Employees Worked With
Dan Robinson
October 13, 2017
Al Harter I just can't say enough about Al and everyone I came in contact at Dimmitt this past week with having to have my mom's car serviced and then my own. I just can't say enough about Al and everyone I came in contact at Dimmitt this past week with having to have my mom's car serviced and then my own. Al couldn't have been more helpful and truly went above and beyond to help me. My mom is 91 and never met Al, but when I told her Al had good news about her engine she just wanted to hug him. Her engine light was on and she thought her engine had a major problem. Al discovered it was her sensor, which was frozen in the manifold and the cost to replace it was $1,100, which would have been a major expense for my mom. I asked Al if there was any other option for her and he said she could leave the engine light lit and have her engine checked at every oil change, so she won't have to worry something has gone bad with her engine. She was thrilled she didn't have to incur the expense of having the sensor changed. Al is definitely a valuable employee to Dimmitt and hopefully the company acknowledges that. He provides excellent customer service and makes you feel like you are his only customer. Always calling to follow up and provide information. I couldn't find anyone that could run me up to Dimmitt to pick up my car in the afternoon when it was ready, so Al left me a message that a driver would be on his way to pick me up and bring me there. Gordon arrived and couldn't have been kinder. I was so grateful to the two of them. I love coming to this dealership because of the customer service I get. Thank you Al More
by Karen
Employees Worked With
Al Harter and the driver, Gordon.
October 09, 2017
Always A Pleasure Al Harter assisted me during my last visit, he is very knowledgeable and poised and in his interactions with clients. I know my vehicle is in good han Al Harter assisted me during my last visit, he is very knowledgeable and poised and in his interactions with clients. I know my vehicle is in good hands each time I drop it off for service. In addition to the excellent customer service Al provided the mechanics do the same and take good care of my car each time I come in. More
by candycaddy
Employees Worked With
Al Harter
October 05, 2017
First Time Cadillac Owner This was by far the best car buying experience ever !! Upon arriving for my appointment I was paired with Deniz Alkar. He was extremely patient with m This was by far the best car buying experience ever !! Upon arriving for my appointment I was paired with Deniz Alkar. He was extremely patient with me taking time to show me all the available XT5's. I truly appreciated his concern with focusing on the right XT5 for me. It may be my first Cadillac but definitely won't be my last and Deniz Alkar has reached out to me letting me know that he is available to help me learn all there is to know about my new XT5. Thanks to Deniz Alkar I am completely satisfied with my Dimmitt experience. More
by happybuyerDebC
Employees Worked With
Deniz Alkar
October 05, 2017
Very helpful Dan Robinson is our service consultant. He is always very knowledgeable and helpful whenever we come in..a pleasure to do business with the Dan and t Dan Robinson is our service consultant. He is always very knowledgeable and helpful whenever we come in..a pleasure to do business with the Dan and the dealership. More
by srxlady
Employees Worked With
Dan Robinson
