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Dimmitt Cadillac St Petersburg
Pinellas Park, FL
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726 Reviews of Dimmitt Cadillac St Petersburg
Reneged on our deal, AFTER running finance app. Very Shady BEWARE - Shady business tactics I made a best offer on a 911 Turbo S on eBay which they accepted. I was speaking to a salesman who gave me numbers BEWARE - Shady business tactics I made a best offer on a 911 Turbo S on eBay which they accepted. I was speaking to a salesman who gave me numbers for my trade in. Everything was acceptable so I sent in my credit application. After not hearing back for 4-5 days I called to ask what the problem was. Turns out the sales person ( Andrej ) had gone on vacation and not told anyone about our in-progress deal. The next day the finance manager calls with numbers from the bank which had high monthly payments ( low rates ). I asked what values they put on the cars. They had put +$7500 on the Porsche value, and took away -$3000 on my McLaren trade in. I told him these were very incorrect and he had another sales person call me. He explained the sales person who gave me the numbers was not authorized to do so, and that the Porsche was on consignment and they hadn't even called the owner yet. They said the lowest they could go is $85k on the Porsche and no higher on the trade in value already discussed. $3000 off from what I was offered originally, BEFORE my credit was run ( and dinged for the new inquiry ). It's VERY unprofessional to renege on a deal which your employee had already made. Especially after you already had run the finance application and got the numbers from the bank. I slightly feel they changed the numbers after the credit app because they saw I could afford more? I'm not sure, but the whole process was unacceptable when dealing with cars at this caliber. I submitted screenshots of the conversations on Google Reviews if you care to look. You've been warned. More
Service Dan Robinson is always willing to do what he can to make your service experience excellent. I had a screw in my tire and he fit me in before they clos Dan Robinson is always willing to do what he can to make your service experience excellent. I had a screw in my tire and he fit me in before they closed on a Saturday. What a lifesaver. More
Dan Robinson is a professional ! Based on prior experience at the Dimmit dealership, I feel that I can trust these people to deal with me honestly and fairly. The work on my vehicle Based on prior experience at the Dimmit dealership, I feel that I can trust these people to deal with me honestly and fairly. The work on my vehicle was done as promised and on time. I was especially pleased that my car was returned to my home rather than having to travel to pick it up. I will continue to deal with Dimmit because of my good experience with them over the past few years, More
Excellent service and customer care Excellent customer care and service at Dimmitt Cadillac - never a repeat of work not completed - best I have ever experienced. Service advisor take Excellent customer care and service at Dimmitt Cadillac - never a repeat of work not completed - best I have ever experienced. Service advisor takes a personal interest in customers and strives to get the job done without any problems or recalls. More
Excellent ... all requirements met with a smile and courtesy I wish to thank Dan Robinson for taking care of may lat service. He was super efficient ... got me in and got me out quickly ... called me to tell m I wish to thank Dan Robinson for taking care of may lat service. He was super efficient ... got me in and got me out quickly ... called me to tell my car was ready. Can't imagine a better auto Service Manager. Dan sets the standard for excellence and Dimmitt Cadillac is to be congratulated for hiring such talent. ***** 5 Stars all the way! More
Great service My service advisor has been Al Harter for 7 years now. He is always very caring And professional with me. Al is very knowledgeable with any specific i My service advisor has been Al Harter for 7 years now. He is always very caring And professional with me. Al is very knowledgeable with any specific issues that my cadillacs have. I have a 2000 Eldorado and a 2004 Xlr. More
Kathleen Doyle-Gibson Kathleen did an outstanding job in showing us both new and pre-owned certified Cadillacs and their various options. We chose a 2015 SRX with the pre Kathleen did an outstanding job in showing us both new and pre-owned certified Cadillacs and their various options. We chose a 2015 SRX with the premium package and just love it. She was both professional, and yet down to earth in her dealing with us. Thanks to her and all the Dimmitt staff for a very pleasant buying experience. More
Dan Robinson Dimmitt needs to pay this man more. He not only knows his job and my Cadillac, he knows my name and we have lots of laughs when I get there. Great p Dimmitt needs to pay this man more. He not only knows his job and my Cadillac, he knows my name and we have lots of laughs when I get there. Great place, great people, great service. Peter More
Great Car Care Al Harter is the service rep to see for personalized care of your car. Over the years, he has made my service experience a pleasure. Al Harter is the service rep to see for personalized care of your car. Over the years, he has made my service experience a pleasure. More
Queen for a Day Whenever I take my car in for service, I feel like a VIP. Al Harter greets me by name, checks in to tell me progress, and gets me in and out fast whil Whenever I take my car in for service, I feel like a VIP. Al Harter greets me by name, checks in to tell me progress, and gets me in and out fast while somehow making it feel like a personalized service. Plus, the waiting area is so comfortable and nice, I don't mind being there at all. More