
Dimmitt Cadillac of Clearwater
Clearwater, FL
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Had to stop in without an appointment after noticing a screw in my tire. My Service Consultant Bill Kegan was on vacation. Sheila Lytle assisted me providing outstanding service. Sheila made sure that screw in my tire. My Service Consultant Bill Kegan was on vacation. Sheila Lytle assisted me providing outstanding service. Sheila made sure that the tech checked all 4 tires to ensure there were no other issues. During the visit it was discovered that there were 2 warranty items, one a safety issue, needing repair. Sheila explained the issues to me and assured me that my car would not be returned until all was in proper and safe working order. Her dedication to service and concern for my safety was greatly appreciated. More
Had to stop for a tire repair without an appointment. As always, Bill Kegan took the time to fit me in . While, I was there, I also had a warranty item that could be addressed. I pointed it out and th As always, Bill Kegan took the time to fit me in . While, I was there, I also had a warranty item that could be addressed. I pointed it out and this was resolved also. As always, this location has the personnel and equipment along with the customer care to attend to my concerns. More
Jeff Brittingham is amazing! Professional, knowledgeable and very caring! Kept me informed during my car service. Keep up the Great Job!!!Recommend Jeff to everyone!!! Professional, knowledgeable and very caring! Kept me informed during my car service. Keep up the Great Job!!!Recommend Jeff to everyone!!! More
Patricia Jones is great a must "keeper". They found a defective tire while doing other maintenance work. Patricia was able to get me new tires the same day. Very nice person to work with. They found a defective tire while doing other maintenance work. Patricia was able to get me new tires the same day. Very nice person to work with. More
I had a fantastic experience thanks to Service Manager William “Bill” Keegan. He went above and beyond to make sure everything was smooth and stress-free. Bill was professional, attentive, and genuinely c William “Bill” Keegan. He went above and beyond to make sure everything was smooth and stress-free. Bill was professional, attentive, and genuinely cared about making my visit a pleasant one. It’s rare to come across someone so dedicated to customer service. I truly appreciate his help and will definitely be returning because of him! More