Dimmitt Cadillac of Clearwater

Recent Service Experience Bill Kegan, Service Advisor, has always been wonderful to work with and continues to be so. He calls to update me daily on the process of any repair. Bill Kegan, Service Advisor, has always been wonderful to work with and continues to be so. He calls to update me daily on the process of any repair. I appreciate his personalized care of my vehicle. More

Very Satisfied, especially with the sales associate I highly recommend John Fabrielle as a sales associate. I bought a 2013 pre-owned ATS in March of 2016 from John. He was so good I went back and jus I highly recommend John Fabrielle as a sales associate. I bought a 2013 pre-owned ATS in March of 2016 from John. He was so good I went back and just purchased a 2015 pre-owned SRX for my wife. My wife and I are tough customers to please and neither of us had a complaint. John was knowledgeable and he showed a lot of patience as explaining all the features in a Cadillac to non-tech experts can be a challenge. I will return to John and Dimmitt when I upgrade my 2013. More

First service experience with my Range Roverwas very good Dealership new to me, unfortunately long distance from south St Petersburg, East of Skyline Bridge, so I had considered a local mechanic 5 minutes awa Dealership new to me, unfortunately long distance from south St Petersburg, East of Skyline Bridge, so I had considered a local mechanic 5 minutes away. But because of "specialty car" and lack of an owners manual I went to Dimmitt in the hope they would also give me instruction about how to operate certain features of the car. Since I had heard that RR are expensive to maintain, and the clean and beautiful service building looks very posh, I was afraid that this would express itself in the cost of maintenance. I wanted a good examination of the car to make sure the condition was reliable and past maintenance up to par. I was surprised to see that from the get go , there was no "up-selling" rather the opposite. Testdrive, wheel rotation and fixing a plugged rear window sprinkler, checking oils, filters, functionality plus all four break calipers and rotors and full detailing came out exactly at as estimated which was below my budget.......so I was very happy. The only that I could not get a good explanation from either service or sales department is the GPS/Automation system. I was under the impression that, after pairing with my I-Phone hands free dialing using wheel control or voice control would be possible; That could not be demonstrated;. I have seen a lot of CarFax reports indicating GPS computer reprogramming in 2014, Since the car came without the manual I cannot check it myself...so have to wait until it arrives in the mail. More

Best Customer Service ever experienced at a dealership Having owned over 100 vehicles in my life both personal and business combined I have had plenty of experience with dealership service centers. Hands Having owned over 100 vehicles in my life both personal and business combined I have had plenty of experience with dealership service centers. Hands down the team at Dimmitt is the best I have ever experienced. Rob Gordon always goes the extra mile to ensure that I am taken care of from start to finish! Derik Palmer PS: Bring back the LR4 More

Excellent customer service I brought my DTS in for some cosmetic work (3rd brake light replacement, center wheel cap and retainers). Bill was my service consultant. He was up f I brought my DTS in for some cosmetic work (3rd brake light replacement, center wheel cap and retainers). Bill was my service consultant. He was up front and personable in addition to very knowledgeable. Parts had to be ordered and he kept me up to date as to time of delivery of which I was pleased and thankful. I will definitely keep Bill as my Service Consultant in the future. More

Outstanding service. Everyone was very welcoming! I was very pleased with the service. They were very thorough and kept me informed. The only thing that was not acceptable was when I called for a ser I was very pleased with the service. They were very thorough and kept me informed. The only thing that was not acceptable was when I called for a service appointment, I was told that GM did away with loner cars. One of the reasons that I chose a Cadillac was that amenity. It turned out that was not true. More

Great Service I am pleased with the service that Kevin Hamby provides . Checking all aspects of what may be needed to be serviced even though I only came in for an I am pleased with the service that Kevin Hamby provides . Checking all aspects of what may be needed to be serviced even though I only came in for an oil change,he also found that my auto had outstanding service bulletins to be done. Thank You . More

Experience at an excellent dealership As soon as I drove up, a representative was present to welcome me and guide me to the service advisor desk. Kevin Hamby, my service advisor was very As soon as I drove up, a representative was present to welcome me and guide me to the service advisor desk. Kevin Hamby, my service advisor was very thorough in writing up my car's needs for the day and a very good listener when responding to my issues. During the course of the appointment, he came to the very accommodating customer lounge and updated me on issues addressed and those outstanding. Again, at the conclusion of the appointment he came back to the lounge to notify us. In reviewing the worksheet, detailed explanations were given to support the work of the technicians. I could not have been more pleased knowing that all my concerns were addressed and that confidence was reinforced in the days that followed. More

Great customer relations Bill Kegan is my service. He is very accommodating with my needs. Fortunately there haven't been major issues. I only have 1 issue with my 2015 SRX an Bill Kegan is my service. He is very accommodating with my needs. Fortunately there haven't been major issues. I only have 1 issue with my 2015 SRX and that is with the phone system of CUE. My phone pairs up but that's about it. More

Great service! Just had my new Cad SUV serviced @ Dimmitt in Clearwater. Just want to say that Kevin Hamby, the service clerk, was more than obliging with me. The se Just had my new Cad SUV serviced @ Dimmitt in Clearwater. Just want to say that Kevin Hamby, the service clerk, was more than obliging with me. The service from the ground up was excellent. Kevin is very personable and courteous. Thank you Clément Rodrigue, Nova Scotia, Canada More