
Dimmitt Cadillac of Clearwater
Clearwater, FL
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So professional Every time I come to Dimmitt service department it is busy with many customers and their cars. Everyone bustles around in a friendly and professional Every time I come to Dimmitt service department it is busy with many customers and their cars. Everyone bustles around in a friendly and professional manner to make sure you are treated well. You are advised thoroughly on what needs to be done and what the charges will be. There are no surprises. The facility is immaculately clean and comfortable. Jason has been the person who takes care of me and my car (a lovely Saab so of course there are issues with getting parts but service somehow works that all out). Jason has been so professional and friendly in helping me put the vehicle right and explaining the things that need to be done. That's just what I need. I wouldn't hesitate to recommend Dimmitt for complete car service. It is a really wonderful company. More
Faulty windshield received with new car delivery I noticed a severe scratch in the windshield upon delivery of my new SRX .Evaluation by dealership manager showed that there was no rubber on the lo I noticed a severe scratch in the windshield upon delivery of my new SRX .Evaluation by dealership manager showed that there was no rubber on the lower portion of the windshield wiper which obviously caused the scratch on the glass.Recommendation by service manager was to replace the windshield . More
2012 CTS, Backup Camera Although I have had four separate issues with the back-up camera, I can say that I was always treated courteously by your staff, especially Bill Kegan Although I have had four separate issues with the back-up camera, I can say that I was always treated courteously by your staff, especially Bill Kegan. He is a credit to your dealership. More
Great attitude & professional service I've had my 2009 CTS serviced at Dimmick Cadillac Clearwater several times over the past few years, most recently for an AC issue. The service staff a I've had my 2009 CTS serviced at Dimmick Cadillac Clearwater several times over the past few years, most recently for an AC issue. The service staff always makes you feel very welcome. Patricia Jones has been my service rep several times. She is very personable, has a cheery disposition, & is always professional! She's a pleasure with which to work & is extremely knowledgeable. In other words, she's someone you can trust. Mike Malachowsky, More
Wonderful Purchasing experience!!!! This review is overdue as I leased a 2016 Cadillac SRX 2 months ago. I had an outstanding sales experience with Dave Haro at the Dimmitt Showroom as This review is overdue as I leased a 2016 Cadillac SRX 2 months ago. I had an outstanding sales experience with Dave Haro at the Dimmitt Showroom as he answered all my questions, provided a test drive and delivered the exact vehicle I switched to! The dealership itself is beautiful with a friendly receptionist providing beverages. The sales experience was the best I have ever encountered at a dealership as Mr. Haro avoided any pressure sales tactics often associated with car buying. Thanks again Dave and I will highly recommend you and your dealership to all my friends and colleagues. More
Excellent Customer Service ! I recently took my Cadillac into Dimmitt and had excellent Customer Service. My service advisor was Patricia Jones. My car had been coated with some k I recently took my Cadillac into Dimmitt and had excellent Customer Service. My service advisor was Patricia Jones. My car had been coated with some kind of paint that a truck in front of me had spilled. Patricia Jones took control and made sure that the Detail Department did everything to make it look as good as new. I was given a loaner to drive while my car was in service. She is very professional and made me feel very calm during what could have been a very trying experience. She is an asset to Dimmitt. I will continue to utilize Dimmitt for all of the servicing of my Cadillac. More
Really a "can-do" attitude! Recently I had to bring my 2014 Cadillac ELR for software issues involving the electronic instrument panel. Both my service advisor Sara Cribbs and s Recently I had to bring my 2014 Cadillac ELR for software issues involving the electronic instrument panel. Both my service advisor Sara Cribbs and service manager Sean Stoger took the time to explain and show me how to properly use specific operations for the proper daily operation of my vehicle. The other issues I had also brought the car in for were properly addressed and repaired in a timely manner. I think both personnel are a positive asset in their respective fields and show excellent PR for the Dimmitt Automotive Group/Cadillac and should be recognized accordingly. Respectfully, Sal Cerniglia More
Purchase of new car As always the service and care I received is excellent. My sales person,Jukie Walker, did an excellent job of helping me understand everything about m As always the service and care I received is excellent. My sales person,Jukie Walker, did an excellent job of helping me understand everything about my car. More
Pleasant Car Buying Experience Purchased a used vehicle I had found on Autotrader. The vehicle was in much nicer condition than I had expected. The sales staff were fast, friendly a Purchased a used vehicle I had found on Autotrader. The vehicle was in much nicer condition than I had expected. The sales staff were fast, friendly and not pressuring me to "buy this car today", although I did! They were also able to get me a better deal on financing than I walked in the door with, highly recommended. More
Service Great Dealership and excellent service. I was in and out in one hour. As always the staff is very professional and pleasant. Trully a 5 Star Dealer Great Dealership and excellent service. I was in and out in one hour. As always the staff is very professional and pleasant. Trully a 5 Star Dealership. More