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Dimmitt Cadillac of Clearwater

Clearwater, FL

4.9
1,511 Reviews
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25191 US Highway 19 N

Clearwater, FL

33763

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Showing 1,511 reviews

October 17, 2020

Been a customer for 27 years. Always great service. Tricia Smith is excellent, knowledgeable and very friendly. Recent use of roadside assistance very good. All the sales associates are very profession More

by Fozzy 1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tricia Smith, Bill Keegan,
October 16, 2020

Dimmitt Cadillac service isn’t awesome and Kevin Hamby is a true professional. He is always pleasant and smiling. Everyone there from the greeters to the advisor was top notch. More

by Aloanldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hamby
October 10, 2020

Best car buying experience I’ve ever had. Chris was Best car buying experience I’ve ever had. Chris was extremely professional and helpful. Made the whole process quick, easy and convenient. Definite More

by Beata.rojna
Recommend Dealer
Yes
Employees Worked With
Chris Simonelli
Oct 15, 2020 -

Dimmitt Cadillac of Clearwater responded

Beata, excelling in customer service is very important to the whole Dimmitt family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provided your best car buying experience thus far and hope to see you in the future.

October 08, 2020

Julie Walker was very helpful and knowledgeable about the working of my new car. She was very patient in teaching me the many new and safety features. More

by Geri Grass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Walker and Wendy in insurance we’ll very helpful.
Oct 15, 2020 -

Dimmitt Cadillac of Clearwater responded

Geri, on behalf of everyone here at Dimmitt Cadillac of Clearwater, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Julie was such a great help. We look forward to serving your automotive needs in the future.

October 06, 2020

Kevin Hamby is my service person, he is always friendly and very helpful. As I am an older person he is very good at explaining the problem and then how they fixed it. More

by bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Oct 15, 2020 -

Dimmitt Cadillac of Clearwater responded

Bear, thank you for taking the time to share your experience with us. We are pleased to know that Kevin has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

October 06, 2020

I did not have an appointment. I stopped due to a tire pressure issue. Patricia Jones was extremely helpful in getting the issue identified and rectified in a very short time. The tire needed to be replac More

by davids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Jones
October 03, 2020

Patricia Jones is always helpful and ready to assist. When I got to the service center, Patricia told me what she thought the problem was and sure enough, it was exactly what she said. While my car was t More

by Plindsay520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Jones
Oct 05, 2020 -

Dimmitt Cadillac of Clearwater responded

Thank you for your time and for your loyalty. We are delighted to hear that Patricia has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

September 26, 2020

Patricia Jones is my go to service person, she is exceptional and always goes the extra mile to make sure her customers are satisfied!! I Highly recommend her!! More

by sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Jones
Sep 28, 2020 -

Dimmitt Cadillac of Clearwater responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

September 23, 2020

WE HAVE BEEN CUSTOMERS FOR 35 YEARS (1985) AND DIMMITT IS LIKE OUR "FAMILY"..I LOVE YOUR "PLEDGE" TO YOUR CUSTOMERS, COPIED IT FOR MY RECORDS TO SHARE. EVERYONE ONE OF YOU ARE FRIENDLY, HELPFUL AND ALWAYS VE More

by olgavfincher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PATRICIA JONES, KEVIN HAMBY, BILL KEGAN
Sep 25, 2020 -

Dimmitt Cadillac of Clearwater responded

Olga, thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 35 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Patricia make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

Sep 26, 2020 -

olgavfincher responded

THANK YOU FOR YOUR PROFESSIONALISM FOR ALL THESE MANY YEARS..YOU ARE THE BEST!! I TRIED TO REMEMBER SOME OF THE NAMES IN THE SALES DEPT,, BUT..AFTER 35 YEARS?...NEIL GERBE, JIM FABRIELE, WE WERE LIKE "FAMILY" ...GOD BLESS ALL OF YOU..OLGA

September 23, 2020

Very disappointed with the service that I received!!! I put a deposit down on a car and they sold it. I had bought the insurance for the car that I had the deposit on and then contacted the salesman, Will, More

by TFerrol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Millen
Sep 23, 2020 -

Dimmitt Cadillac of Clearwater responded

Thank you for bringing this matter to our attention. In reviewing our files, it appears this vehicle was purchased at our St. Petersburg location, not the Clearwater location. We will pass along your information and experience to the leadership team in that location for review and follow-up. Sincerely, Tom Hardeman General Manager Dimmitt Cadillac / Jaguar Land Rover Clearwater

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