
Dimmitt Cadillac of Clearwater
Clearwater, FL
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Cadillac XTS Service Had my 2013 Cadillac XTS serviced for transmission flush, brake fluid flush, oil & filter change.The work was done on time and on budget. As usual Pat Had my 2013 Cadillac XTS serviced for transmission flush, brake fluid flush, oil & filter change.The work was done on time and on budget. As usual Patricia Jones was always helpful and courteous and took care of me like family. More
Dimmitt Land Rover The best service team in Florida. John, Rob, Ryan and team members are excellent and communicate very well. They pay attention to the details and prov The best service team in Florida. John, Rob, Ryan and team members are excellent and communicate very well. They pay attention to the details and provide great feedback. More
the great parts seach I took my 2006 XLR into Dimmitt because the roof no longer worked. Kevin became my new best friend as he struggled to find a replacement actuator. G I took my 2006 XLR into Dimmitt because the roof no longer worked. Kevin became my new best friend as he struggled to find a replacement actuator. GM no longer stocks the unit and it seemed the only option was a rebuild that would take at least 2 months. 3 months later the vendor still hadn't sent the rebuilt actuator back. So, through the wizardry of the parts manager they determined that BMW used the same part. Long story short. . my XLR is no longer a GM parts virgin but it is back on the road and the roof works!!! I appreciate the professionalism and determination of the Dimmitt Service Department. It was worth the wait. More
Great service Flexible with scheduling service appointment. Provided loaner vehicle comparable to ours. The loaner vehicle was checked for cleanliness inside and Flexible with scheduling service appointment. Provided loaner vehicle comparable to ours. The loaner vehicle was checked for cleanliness inside and out before I drove it. Our vehicle was serviced as promised and according to the agreed upon time for completion. More
Scheduled oil change and tire rotation. Scheduled an oil change and tire rotation. Decided to wait and look over the new Jags, Land Rovers, and Caddy's. Patricia Jones has always taken car Scheduled an oil change and tire rotation. Decided to wait and look over the new Jags, Land Rovers, and Caddy's. Patricia Jones has always taken care of me and I always appreciate her caring professionalism. She is so knowledgeable that I will continue to request her when making an appointment. More
Easy as Pie I went to the dealership myself, was able to drive the model I wanted. No pressure from anyone. I told the salesman I would be back with my financia I went to the dealership myself, was able to drive the model I wanted. No pressure from anyone. I told the salesman I would be back with my financial advisor, we returned and everything we asked about was answered. Rashar showed me 2 models and left me drive each one. I fell in love with the Xt4 and I bought it. Drove it off the dealership that day. I have had it a couple weeks now and love it so much. I used to have a 2004 Cadillac CTS, which my granddaughter has now, and it still runs very well. I need some lessons on all the wonderful features on this car. It runs so smooth, my friends say it rides nice even in the back. I dreaded looking for a new car and dealing with the salesmen, but that was not the case at Dimmitt Cadillac in Clearwater. A wonderful experience and a wonderful vehicle. More
Smooth as silk! Kevin was helpful and very friendly...even though he is not my regular service writer!! (Ryan Davis is also great!) They did everything as promised an Kevin was helpful and very friendly...even though he is not my regular service writer!! (Ryan Davis is also great!) They did everything as promised and my SRX came back very clean and ready to go! Thanks Kevin! More
Excellant This is the first time that Patricia Jones has been my Service Adviser. For years my adviser has been Bill Kegan. Patricia was very friendly and knowl This is the first time that Patricia Jones has been my Service Adviser. For years my adviser has been Bill Kegan. Patricia was very friendly and knowledgeable about what service needed to be performed on my 2013 Cadillac SRX. More
Bumper to Bumper This is the first time Ken Scott was my service attentant, but he was just as thorough as Bill Kegan; when Bill took care of things. Congratulations B This is the first time Ken Scott was my service attentant, but he was just as thorough as Bill Kegan; when Bill took care of things. Congratulations Bill on your promotion and Ken, you are on your way to a promising career with your attentiveness to detai l. Thank you for your care. Harold H. More
Polite and Professional Robert Gordon is the consummate gentleman. Pleasant and straightforward with every interaction. I usually schedule a service call for my Range Rover S Robert Gordon is the consummate gentleman. Pleasant and straightforward with every interaction. I usually schedule a service call for my Range Rover Sport with valet service where they drop off the loaner at my office and pick up my car for service. Very convenient but this time I was in a rush to get it in before the warranty expired so they couldn't get me a loaner but did squeeze me in on short notice. When I arrived Rob gave me the good news that instead of a loaner they had arranged for a Hertz rental at their expense, which I appreciated very much. A small bit of feedback here - it would have been even more helpful if I had known in advance of this kindness so that I wouldn't have had my girlfriend follow me over in her car - grateful nonetheless. One other small bit of feedback, I told the desk that I was instructing my girlfriend to leave, but I wish they would have advised me to have her drop me off at Hertz because I ended up waiting about 45 minutes for a ride to the car rental place - only a mile or two down the road. The new dedicated Range Rover service building is top notch and everyone bends over backwards to offer coffee, water and make you feel welcome. More