
Dimmitt Cadillac of Clearwater
Clearwater, FL
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Great Service My 2014 XTS experienced a rear air suspension failure and I called the Dimmitt Service Department to immediately secure an appointment. I was transfe My 2014 XTS experienced a rear air suspension failure and I called the Dimmitt Service Department to immediately secure an appointment. I was transferred to my Service Advisor Patricia Jones and explained that my car would be towed in that afternoon. I provided Patricia with the information on my Extended Warranty coverage and she advised me that she would contact me once the vehicle issues were diagnosed. I received periodic updates from Patricia and was pleased to know that my car would be ready that afternoon. My car was repaired and cleaned by the staff and brought to me just like when i first purchased it from Julie Walker (a great and very knowledgeable sales person). It was a pleasure working with Patricia. She is most knowledgeable and very friendly. More
Excellent experience Matthew Mayers did an excellent job. He was professional and engaging. He handled the details of my trade in and made the process as smooth as possibl Matthew Mayers did an excellent job. He was professional and engaging. He handled the details of my trade in and made the process as smooth as possible. More
Great sales experience Mark Robinson and the Dimmitt team did a great job with our purchase of a new Escalade. They beat out 4 other dealer offers. Awesome. Mark Robinson and the Dimmitt team did a great job with our purchase of a new Escalade. They beat out 4 other dealer offers. Awesome. More
New car purchase We are repeat customers at this dealership. As we did with our previous vehicle purchase our sales representative was Mark Robinson. Mark is very frie We are repeat customers at this dealership. As we did with our previous vehicle purchase our sales representative was Mark Robinson. Mark is very friendly, very knowledgeable about the product and very professional. He makes the car buying process easy and without stress. I definitely recommend the dealership and Mark Robinson as your sales representative. More
Wonderful Service Bill along with the service team did an excellent job of fixing my alarm system and advising me regarding recalls. I will definitely be a return custo Bill along with the service team did an excellent job of fixing my alarm system and advising me regarding recalls. I will definitely be a return customer! More
Service/CUE replacement My visit was for routine maintenance and also for my cars CUE replacement. When I arrived, Patricia Jones greeted me at the door and we discussed the My visit was for routine maintenance and also for my cars CUE replacement. When I arrived, Patricia Jones greeted me at the door and we discussed the items that were going to be performed on my car. Following that, I received a loaner vehicle and I was on my way. I received several phone calls from Patricia to inform me of the status of repairs to my vehicle. Although the CUE replacement took longer than anticipated Patricia once again kept me informed and as soon as mu vehicle was ready I erceived another call to come and get my car. As I was leaving, I noticed that it looked like nothing had been done and I went back to ask questions. Patricia went through everything on my CUE system with me and explained everything perfectly. She also said to keep an eye on things as I was driving and if there were problems don't hesitate to call. Very pleasurable visit and Patricia was outstanding in her approach to ensuring that I was satisfied with the service. More
Patricia Jones Patrica was an absolute pleasure to deal with. She is professional, friendly and very comfortable to speak with.She goes out of way to help and ex Patrica was an absolute pleasure to deal with. She is professional, friendly and very comfortable to speak with.She goes out of way to help and explain everything that is going to happen to your car.. Love dealing with her. Good job Cadillac having Patricia on your team. Because of Patricia and Julie Walker I'm a Cadillac owner for life More
Top Notch Service Upon arriving for my service appointment, the valet was very personable with a bright greeting. Shain, took very good care of me, service was quick. Upon arriving for my service appointment, the valet was very personable with a bright greeting. Shain, took very good care of me, service was quick. More
Bill Keegan is the best...hands down!!!!!!! I didn't buy my car at Dimmitt,but 9 years ago I went there for service and found Bill Keegan. I wouldn't go anyplace else. He is courteous, reliable I didn't buy my car at Dimmitt,but 9 years ago I went there for service and found Bill Keegan. I wouldn't go anyplace else. He is courteous, reliable and always on top of everything. He keeps me informed as to what they are doing and why and keeps me in the loop with everything. Great person, great communicator. Every time I go there it is like coming home. More
stress free experience Julie Walker made t my experience the best I have had in buying a vehicle. The knowledge she had on the XT5 product made this decision a no brainer f Julie Walker made t my experience the best I have had in buying a vehicle. The knowledge she had on the XT5 product made this decision a no brainer for me. I will utilize Julie and her knowlwdge to buy any and all future vehicles. More