
Dimmitt Cadillac of Clearwater
Clearwater, FL
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Amazing service writer . Patricia Jones was outstanding in her attentiveness And communications To me on details. Although the service department was not able to fix the pr . Patricia Jones was outstanding in her attentiveness And communications To me on details. Although the service department was not able to fix the problem and I will be recalled and again Patricia make sure I understood what was going on at all facets of the service. I will only use her from now on More
First rate service experience This trip in was a result of a minor difficulty from a previous appointment. Patricia contacted me after my last review, and bent over backwards to This trip in was a result of a minor difficulty from a previous appointment. Patricia contacted me after my last review, and bent over backwards to make EVERYTHING right. I have never dealt with any other agency, or service representative who was as concerned and willing to correct even the smallest of problems as was Patricia Jones of Dimmitt Cadillac. I most highly recommend their agency, and service department, very much appreciate their overall concern. I will always be a customer of this dealership. In my opinion, Patricia Jones is a very valuable asset to their service department, and when In require service in the future, I will most assuredly request her as my service representative. Kalvin L. Bohn More
Bill Kegan is the best! Bill Kegan always makes me feel like I'm the only customer in the building. He makes sure everything is taken care of, adapts to changes as they appe Bill Kegan always makes me feel like I'm the only customer in the building. He makes sure everything is taken care of, adapts to changes as they appear, and does an overall amazing job. I'll never bring my car to anyone else. More
Excellent service Bill Kegan is wonderful to work with - he was very attentive, kept me posted and took care of my car service ASAP. I highly recommend him. Bill Kegan is wonderful to work with - he was very attentive, kept me posted and took care of my car service ASAP. I highly recommend him. More
Great service Thank you very much for the service. Bill Kegan was very friendly and he was sure that my car was promptly taking care of. I enjoyed relaxing in the w Thank you very much for the service. Bill Kegan was very friendly and he was sure that my car was promptly taking care of. I enjoyed relaxing in the waiting lounge. More
Knowledgeable Service Center For all the repair work that was done and completed with utmost satisfaction. We were completely satisfied with everything and was well taken care of For all the repair work that was done and completed with utmost satisfaction. We were completely satisfied with everything and was well taken care of. We would like to be sure that William Kegan was to be complemented for the satisfaction of work. And his effort to show so much personal interest. If in the future we need anything done, we will get Mr. Kegan's attention. Mr. & Mrs. John Cardell More
Efficient Service Department Bill Kegan, Dimmitt Cadillac of Clearwater, is our Service Advisor. He, and his colleagues, always provide thorough advice and service at competitive Bill Kegan, Dimmitt Cadillac of Clearwater, is our Service Advisor. He, and his colleagues, always provide thorough advice and service at competitive rates. They say that the Sales Department creates a customer and the Service Department KEEPS a customer. Bill, and his team, excel in this role...we will remain happy Dimmitt Cadillac Customers. More
Very Professional My service provider was Patricia Jones and she was very professional, friendly and knowledgeable of her position, she explained what type of services My service provider was Patricia Jones and she was very professional, friendly and knowledgeable of her position, she explained what type of services that I needed and the safety precaution it will cause. More
Very friendly and thorough. My service advisor was Patricia Jones and she was extremely professional and helpful. I mentioned that my key fob battery was getting low and she imme My service advisor was Patricia Jones and she was extremely professional and helpful. I mentioned that my key fob battery was getting low and she immediately pulled a package of batteries out of her draw and proceeded to change my battery for me. She also showed me ( which I did not know !) how to get into my CTS Coupe if my key fob battery was completely dead and would not open the car.I was extremely satisfied with my visit. More
Great experience We recently purchased our third Cadillac from Dimmitt and we can't say enough about the experience. John Fabriele was the associate and he was the mo We recently purchased our third Cadillac from Dimmitt and we can't say enough about the experience. John Fabriele was the associate and he was the most helpful and knowledgeable associate we have ever dealt with. This is the third Cadillac we have purchased from Dimmitt and each has been serviced solely by Dimmitt's service department over a 14 year period and they have always done a great job. . We thank service representative Bill Kegan for referring us to John Fabriele.. We thank Patricia Jones who has been our service representative for the assistance she has given us and our cars and also Lisa, the receptiveness who properly guided us through our service inquires over the past couple of years. Overall it was a great experience. More