
Dimmitt Cadillac of Clearwater
Clearwater, FL
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Great Buying Experience John Fabriele did and outstanding job in assisting my wife and I buying our new car. We had not bought a new vehicle in 16 years. I shopped at other d John Fabriele did and outstanding job in assisting my wife and I buying our new car. We had not bought a new vehicle in 16 years. I shopped at other dealers and this dealership took the time in the buying process and we did not seemed rushed. John's attention to all of our needs were met. All the employees that we came in contact with were very courteous and helpful. More
Professionalism As always Bill Keagan took outstanding attention to requested services. The services were performed as needed. Bill advised me of additional suggest As always Bill Keagan took outstanding attention to requested services. The services were performed as needed. Bill advised me of additional suggested needs which we discussed. Bill's demeanor, professional knowledge and attention to detail is above and beyond. I was kept advised continuously of the progress of work. Bill should be considered for advanced performance Duties. Dimmitt knows what he has and expects superior performance. Thanks for the great service. See you next time around. Hummer H3 not on list of vehicles. Very impressed with the Pick Up rebuild program for a charitable cause i observed. Kudos to the Dimmitt Automotive Group. More
Awesome customer service Robert Gordon is a true professional - courteous, knowledgeable and goes above and beyond to help. And the guys who cleaned the - Spectacular!! - The Robert Gordon is a true professional - courteous, knowledgeable and goes above and beyond to help. And the guys who cleaned the - Spectacular!! - The car looked amazing More
Great Purchase Experience From the first interaction over the phone with John Crapper was exceptional. All staff members were extremely friendly and no time was wasted while we From the first interaction over the phone with John Crapper was exceptional. All staff members were extremely friendly and no time was wasted while we were there. The car buying process was so efficient, no haggling, just a simple straight forward purchase process. We could not be happier, thank you Dimmit Range Rover! More
Service Bill Keegan and the parts people have been extremely helpful in resolving my issues. As a we are visiting it's nice to find a competent service group. Bill Keegan and the parts people have been extremely helpful in resolving my issues. As a we are visiting it's nice to find a competent service group. J.H. Stewart More
Escalade Service Patricia Jones and the service department did a great job handling the service of my 2016 Escalade to address a transmission vibration issue. She als Patricia Jones and the service department did a great job handling the service of my 2016 Escalade to address a transmission vibration issue. She also volunteered that I should probably also get the no-charge oil change and tire rotation as long as I had the car in for service since an oil change service would be due soon anyway. Patricia knew exactly what the vibration issue was likely due to and the problem was fixed right the first time I brought it in. Overall a very peasant service experience I must say! More
Excellent Custome Service I have been a client with this Dimmitt Dealership for many years and they have always given me and my family first-class service! Rob Gordon is my poi I have been a client with this Dimmitt Dealership for many years and they have always given me and my family first-class service! Rob Gordon is my point of contact and he is always responsive, considerate, and professional! On multiple occassions he has hand delivered my vehicle or ancillary parts needed to my residence. With my busy schedule, having this kind of flexible service has made my vehicle needs pain free! Highly recommend! More
Misleading and no communication Let me start by saying we chose Dimmitt due to the great reviews we read. We found a vehicle online we liked, I called and spoke to Alan the salesman Let me start by saying we chose Dimmitt due to the great reviews we read. We found a vehicle online we liked, I called and spoke to Alan the salesman and Ross I think the sales manager. We agreed on a price. I let them both know what I had, my own financing a trade and $3000 down. I scheduled an appointment to purchase the vehicle. I got off of work early yesterday and myself, my wife and my 2 sons drove an hour down to Dimmitt of Clearwater. We arrived, got out of our truck, we were being watched like a hawk. They went to find Matt which is Alans partner. He waited until we got outside to tell us someone has already put money down on the vehicle we were there to buy, but were waiting on financing to go thru. We have never been treated so badly by any dealership, besides Dimmitt. They failed to let us know that it was sold. Keep in mind, we were speaking for 2 days. The communication is very poor. I myself am in sales and communication is key to customers. I will let everyone I know my horrible experience with Dimmitt, their commercials and advertising are in my opinion all lies. We went down the road to Lexus of Clearwater and purchased the exact vehicle, same year and model for less. Lon at Lexus was awesome and a very personable person. I would love to hear from someone at Dimmitt in regards to this review. I will respond to this review if someone contacts me. HORRIBLE DIMMITT CADILLAC OF CLEARWATER!!!! More
Scheduled service for our 2016 CTS4 We drove to Florida from Minnesota and saw that we would need an oil change and other services before we could get back north. Called Dimmitt and sch We drove to Florida from Minnesota and saw that we would need an oil change and other services before we could get back north. Called Dimmitt and scheduled appointment. Work was completed as promised with no problems. Must complement them for a call-back to confirm and outstanding courtesy by Kevin, our contact person. Waiting area was luxurious. They even vaccumed the inside of the vehicle, which sorely needed it after the trip down. More
Service on my Discovery Excellent service I needed instruction on how to work the inside lights and Robert knew just what to do and he took the time to show me Excellent service I needed instruction on how to work the inside lights and Robert knew just what to do and he took the time to show me More