Dimmitt Cadillac of Clearwater - Service Center

Great service Car was serviced on time. Cleaned! Delivered on time. Employees were friendly courteous and knowledgeable. Dealership had very comfortable waiting Car was serviced on time. Cleaned! Delivered on time. Employees were friendly courteous and knowledgeable. Dealership had very comfortable waiting area with refreshments.. Very enjoyable, Thank you William Kegan! More

Very Pleased! Our appreciation and thanks go to Mike Smith for taking care of our vehicle in the body shop. Mike was very attentive, informative and helpful. Our appreciation and thanks go to Mike Smith for taking care of our vehicle in the body shop. Mike was very attentive, informative and helpful. More

Great experience Sara Cribb was my service advisor she was very helpful and answered any questions I had regarding the maintance for my car. She gave great customer se Sara Cribb was my service advisor she was very helpful and answered any questions I had regarding the maintance for my car. She gave great customer service! More

Very professional and experience Sara Cribbs was very professional and knew exactly why I was there. She got me in quickly and had me out in quick fashion also. She is very pleasant a Sara Cribbs was very professional and knew exactly why I was there. She got me in quickly and had me out in quick fashion also. She is very pleasant and delightful to talk too. More

Great Service! Sara Cribbs always takes great care of me & my car!!! I am in and out within minutes and my courtesy car is always ready to go when I arrive. Sara Cribbs always takes great care of me & my car!!! I am in and out within minutes and my courtesy car is always ready to go when I arrive. More

Excellent service I have been using Dimmitt Cadillac to service my Escalade for the past 3 years since I moved to this area and am most pleased with the way William K I have been using Dimmitt Cadillac to service my Escalade for the past 3 years since I moved to this area and am most pleased with the way William Kegan has handled my service. He is always polite and courteous. This is great for me as I am a senior and appreciate the care he has shown considering my Cadillac is 2003 model with low mileage and I intend to keep the car. He is an asset to Dimmitt. Helen Malloy More

Service to my car The services was satisfactory and very professional and I was happy with the results and the time it took to fix my car. Bill kept me inform of the wo The services was satisfactory and very professional and I was happy with the results and the time it took to fix my car. Bill kept me inform of the work done to my car. More

Terrible service department One would think that since this is a Landrover dealership that they would take pride and give quality service. Every time I take my LR the mechanic al One would think that since this is a Landrover dealership that they would take pride and give quality service. Every time I take my LR the mechanic always breaks something else and not admit to it. Clamps are not properly tighten and coolant leaking and wiring harnesses are not put back properly. Hose brackets are not even installed properly. They also have an average turn around time of 3 weeks. They never happen to have any parts. More

I Would Never Recommend This Dealership/Service Department I am beyond disappointed with my experience at Dimmitt. I was directed to Dimmitt by my insurance company because they are a "STAR" rated service depa I am beyond disappointed with my experience at Dimmitt. I was directed to Dimmitt by my insurance company because they are a "STAR" rated service department, to address an issue that was previously covered by my insurance. I was told that they would contact the adjuster and address what they felt was just a minor issue. I had to contact them to find out what was decided the next day, I was told that my insurance would not cover it, that the adjuster had come out and looked at pictures of the issue, yet when I called my insurance company they told me that no one had gone out or even addressed the issue. I asked the service person to get me a quote on the "simple" fix, and never received a phone call back. I did take my vehicle to Clearwater Toyota for the "simple" fix which turned out went way beyond simple (See my review of the excellent service). Needless to say, Dimmitt treated me as if my business was beneath them because it was a Toyota truck and not a high overpriced vehicle and I was not a worthy rich potential customer. Dimmitt needs to revamp their customer service and they need to realize that every person is a potential customer. More

Better thann excellent! Al Harter (service) and the entire staff of Dimmit Caddilac is beyond excellent. I neaver leave there without being reminded that my business is not Al Harter (service) and the entire staff of Dimmit Caddilac is beyond excellent. I neaver leave there without being reminded that my business is not only important to them, but really appreciated. They sell cars that are half a million dollars....not mine. I drive one of the least expensive cars they sell. I still feel extremely valued. The quality of the work is also wonderful. I have never had to go back a second time for the same problem. My car was recalled twoice.... for computer upgrades only. Worrisome.... yes. I was reassured by Dimmit and all was handled quickly, completely, and professionally. I have had very few issues beyond standard service either. A great product and a better dealership. More