Dimmitt Cadillac of Clearwater - Service Center

The service i was hoping for We brought our 2013 CTS to Dimmitt Cadillac for service and a couple small repairs. I was greeted by Sara Cribbs (Team Service Manager) whom took grea We brought our 2013 CTS to Dimmitt Cadillac for service and a couple small repairs. I was greeted by Sara Cribbs (Team Service Manager) whom took great care of me and my car. When you buy a Cadillac and all its warranties you really hope that when you need your car taken care of that its a smooth 'no cost' experience. (Service should be as good as Sales) After all that's why you made the purchase you did. Sara was great and I had that experience. That's what it's all about! I will recommend to my family and friends good experiences the same way I will let them know of bad ones'. I will share the good experience I had with Dimmitt. More

Service repair Had my 2002 Cadillac DTS towed in. Problem was analyzed quickly and I was informed in a timely manner by my new service advisor Patricia Jones. She wa Had my 2002 Cadillac DTS towed in. Problem was analyzed quickly and I was informed in a timely manner by my new service advisor Patricia Jones. She was excellent. Very knowledgeable and courteous. More

Pleasant Experience Having moved to this area after retirement, I was looking for a dealership that would provide me with the outstanding customer service I was receiving Having moved to this area after retirement, I was looking for a dealership that would provide me with the outstanding customer service I was receiving from my Cadillac dealership in Northern Virginia. Dimmitt Cadillac of Clearwater was close to me so I decided to give it a try. Knowing full well that my experience would be determined by the customer service I would be receiving during my service visits, I asked around and received the names of two mechanics and one advisor at Dimmitt. Bill Kegan, my Service Advisor, provides me the the type of customer service I expect from a Cadillac dealership. Bill takes the time to explain matters about my car leaving me with the confidence that things are being properly taken care of. Thank you Bill! More

Good, caring service by Patricia Jones. The major service was just fine. I especially liked that I was kept up to date by Patricia Jones as the repair progressed. The arrangement for the l The major service was just fine. I especially liked that I was kept up to date by Patricia Jones as the repair progressed. The arrangement for the loner car was smooth and quick. The one disappointment was the car was returned to me covered by a grit, likely from traffic on US 19, and a few oily spots. Washing the car just before returning it to me would have made the difference between a good and excellent review. More

Excellent customer service rep Sara Cribbs I needed several things looked at on my 2002 Cadillac Escalade EXT. Sara Cribbs took care of my problems and spent time looking for other parts Cadill I needed several things looked at on my 2002 Cadillac Escalade EXT. Sara Cribbs took care of my problems and spent time looking for other parts Cadillac no longer carrys. I was given a loaner car while mine was being repaired. Sara Cribbs kept me informed of the progress on my car plus her efforts to locate the rare parts I needed to keep my Cadillac in new condition. My EXT was completed without the two scarce items but Sara Cribbs promised me she would not give up and keep looking to help me find the dropped Cadillac parts. More

Excellence Personified Team Manager William Kegan, continues to impress in his commitment to ensure an excellent service experience for me and my vehicle. I have been a Cadi Team Manager William Kegan, continues to impress in his commitment to ensure an excellent service experience for me and my vehicle. I have been a Cadillac patron for several years and was fortunate to have "Bill" Kegan assigned to my account. He is knowledgeable, accurate in his diagnosis and courteously promotes the mutual interests of the patron and Dimmitt Cadillac. I continue to have the utmost confidence in William Kegan and the commitment of the dealership to provide their patrons an excellent service. More

Great service Car was serviced on time. Cleaned! Delivered on time. Employees were friendly courteous and knowledgeable. Dealership had very comfortable waiting Car was serviced on time. Cleaned! Delivered on time. Employees were friendly courteous and knowledgeable. Dealership had very comfortable waiting area with refreshments.. Very enjoyable, Thank you William Kegan! More

Very Pleased! Our appreciation and thanks go to Mike Smith for taking care of our vehicle in the body shop. Mike was very attentive, informative and helpful. Our appreciation and thanks go to Mike Smith for taking care of our vehicle in the body shop. Mike was very attentive, informative and helpful. More

Great experience Sara Cribb was my service advisor she was very helpful and answered any questions I had regarding the maintance for my car. She gave great customer se Sara Cribb was my service advisor she was very helpful and answered any questions I had regarding the maintance for my car. She gave great customer service! More

Very professional and experience Sara Cribbs was very professional and knew exactly why I was there. She got me in quickly and had me out in quick fashion also. She is very pleasant a Sara Cribbs was very professional and knew exactly why I was there. She got me in quickly and had me out in quick fashion also. She is very pleasant and delightful to talk too. More