Dimmitt Cadillac of Clearwater - Service Center

Great Service! Sara Cribbs always takes great care of me & my car!!! I am in and out within minutes and my courtesy car is always ready to go when I arrive. Sara Cribbs always takes great care of me & my car!!! I am in and out within minutes and my courtesy car is always ready to go when I arrive. More

Excellent service I have been using Dimmitt Cadillac to service my Escalade for the past 3 years since I moved to this area and am most pleased with the way William K I have been using Dimmitt Cadillac to service my Escalade for the past 3 years since I moved to this area and am most pleased with the way William Kegan has handled my service. He is always polite and courteous. This is great for me as I am a senior and appreciate the care he has shown considering my Cadillac is 2003 model with low mileage and I intend to keep the car. He is an asset to Dimmitt. Helen Malloy More

Service to my car The services was satisfactory and very professional and I was happy with the results and the time it took to fix my car. Bill kept me inform of the wo The services was satisfactory and very professional and I was happy with the results and the time it took to fix my car. Bill kept me inform of the work done to my car. More

Terrible service department One would think that since this is a Landrover dealership that they would take pride and give quality service. Every time I take my LR the mechanic al One would think that since this is a Landrover dealership that they would take pride and give quality service. Every time I take my LR the mechanic always breaks something else and not admit to it. Clamps are not properly tighten and coolant leaking and wiring harnesses are not put back properly. Hose brackets are not even installed properly. They also have an average turn around time of 3 weeks. They never happen to have any parts. More

I Would Never Recommend This Dealership/Service Department I am beyond disappointed with my experience at Dimmitt. I was directed to Dimmitt by my insurance company because they are a "STAR" rated service depa I am beyond disappointed with my experience at Dimmitt. I was directed to Dimmitt by my insurance company because they are a "STAR" rated service department, to address an issue that was previously covered by my insurance. I was told that they would contact the adjuster and address what they felt was just a minor issue. I had to contact them to find out what was decided the next day, I was told that my insurance would not cover it, that the adjuster had come out and looked at pictures of the issue, yet when I called my insurance company they told me that no one had gone out or even addressed the issue. I asked the service person to get me a quote on the "simple" fix, and never received a phone call back. I did take my vehicle to Clearwater Toyota for the "simple" fix which turned out went way beyond simple (See my review of the excellent service). Needless to say, Dimmitt treated me as if my business was beneath them because it was a Toyota truck and not a high overpriced vehicle and I was not a worthy rich potential customer. Dimmitt needs to revamp their customer service and they need to realize that every person is a potential customer. More

Better thann excellent! Al Harter (service) and the entire staff of Dimmit Caddilac is beyond excellent. I neaver leave there without being reminded that my business is not Al Harter (service) and the entire staff of Dimmit Caddilac is beyond excellent. I neaver leave there without being reminded that my business is not only important to them, but really appreciated. They sell cars that are half a million dollars....not mine. I drive one of the least expensive cars they sell. I still feel extremely valued. The quality of the work is also wonderful. I have never had to go back a second time for the same problem. My car was recalled twoice.... for computer upgrades only. Worrisome.... yes. I was reassured by Dimmit and all was handled quickly, completely, and professionally. I have had very few issues beyond standard service either. A great product and a better dealership. More

Great Customer Service As always the Dimmitt team took real good care of me again. Al Harter kept me up to date with my service needs and to find the best solution that fit As always the Dimmitt team took real good care of me again. Al Harter kept me up to date with my service needs and to find the best solution that fit my budget.. He also arranged for me to pick my Hummer up after hours. I was heading out of town for the week and not returning until 10:30 PM. Al made sure my Hummer was left out on Friday so I could pick it up after hours. It had been wash too. (Nice Touch) It's the little things like this that make Dimmitt standout when it comes to customer service. Keep up the good work. Thank You Paul More

Wish I had gone sooner. Friendly and Helpful I brought my land rover to Southpoint Sarasota for service and upon receiving my vehicle, the installed part was not functioning properly. When I retu I brought my land rover to Southpoint Sarasota for service and upon receiving my vehicle, the installed part was not functioning properly. When I returned to southpointe, I was given quick, short and shady responses on how this had happened. Feeling uneasy, I called Dimmitt and explained what had happened in detail and they gladly urged me to come down and they'd help me figure this out. I showed up, was greeted at the door and briefly met with the service reps and out the door in a beautiful loaner car promptly. They explained what had been installed at the dealer in Sarasota and let me know what to look for when I would have to return. It was great to be treaded with respect after being treated harshly by the Sarasota dealer. Even though I would have to drive an hour and a half to go back, its worth it just to feel confident my vehicles in good hands and I can rest easy without having to go over the work and checking parts and numbers on paper with those installed on my car. My only regret is that I didn't initially bring my vehicle to the people at Dimmitt Land Rover. More

As always, Dimmitt and Dan Robinson took care of the car and my family. I am away on business travel overseas and am so a lot so I truly appreciate the personal attention he affords to my family while I am and my family. I am away on business travel overseas and am so a lot so I truly appreciate the personal attention he affords to my family while I am out of country. The service department works with us always for routine maintenance but this latest was a major malfunction/breakdown requiring a couple of days to repair. Dimmitt provided a loner so my wife wasn't stranded. When it is time to purchase another vehicle, it will definitely be one that Dimmitt sells/services. I appreciate the 5 star treatment. Colonel, US Army (Retired) More

I just had one of the most incredible service department experiences ever at Dimmitt Cadillac in Clearwater. After having issues with a bad spark plug in our Cadillac CTS, John Johnson with Dimmitt Automoti experiences ever at Dimmitt Cadillac in Clearwater. After having issues with a bad spark plug in our Cadillac CTS, John Johnson with Dimmitt Automotive Group in Clearwater made the entire Cadillac service appointment such an amazing experience. If I had any idea that an automotive dealership would treat us this well just servicing our car, we would have both been driving Cadillac's long ago! Thanks for treating us so good Dimmitt and we can't wait to have the CTS serviced again :-) More