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Dimmitt Cadillac of Clearwater - Service Center
Clearwater, FL
1,072 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,072 Reviews of Dimmitt Cadillac of Clearwater - Service Center
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February 26, 2019
Always Satisfied I love being able to call William (Bill) Kegan for both my vehicles and get prompt and excellent service. Bill is the best, thank you Bill. I love being able to call William (Bill) Kegan for both my vehicles and get prompt and excellent service. Bill is the best, thank you Bill. More
by cacheprd
Employees Worked With
William Kegan
January 16, 2019
Oil Change & Warranty work Ryan Davis was the Service Rep that I worked with. They did warranty work/oil change and Ryan called to tell me about other things that needed to be Ryan Davis was the Service Rep that I worked with. They did warranty work/oil change and Ryan called to tell me about other things that needed to be addressed & they completed those things as well. He explained what needed to be done right away and what could be done at a later time. I appreciated that information immensely. More
by raw45
Employees Worked With
Ryan Davis
January 16, 2019
Perfect Service as always. Brought my vehicle in for a repair. Loaner was immediately available. They fixed the problem, bill came in below estimate. Service Advisor took time t Brought my vehicle in for a repair. Loaner was immediately available. They fixed the problem, bill came in below estimate. Service Advisor took time to review probable causes and followed up with recommendations for repair. More
by Rhp01
Employees Worked With
Bill Keegan
January 10, 2019
Body work The dealership went out of their way to make sure everything was done in a timely manner with excellent results. All the staff was friendly and helpfu The dealership went out of their way to make sure everything was done in a timely manner with excellent results. All the staff was friendly and helpful especially our service advisor, Gabrielle Alexander. More
by Mamadukes
Employees Worked With
Gabrielle Alexander
January 10, 2019
General Maintenance Somewhat of a bottle neck when we arrived at the check in station but once that got to moving, check in was smooth. Bill Kegan was efficient and prof Somewhat of a bottle neck when we arrived at the check in station but once that got to moving, check in was smooth. Bill Kegan was efficient and professional as always. The entire visit was what we have come to expect from Dimmitt. More
by gemini91
Employees Worked With
Bill Kegan
January 07, 2019
Great sales and service. Sales and service are excellent at Dimmitt Cadillac. I highly recommend this dealer for all sales and service needs - freindly and courteous staff as Sales and service are excellent at Dimmitt Cadillac. I highly recommend this dealer for all sales and service needs - freindly and courteous staff as well. More
by David C
Employees Worked With
Mark, Ian (sales) and Ryan Davis in service
January 05, 2019
Easy purchase experience Not the first time I have dealt with Dimmitt and it wont be the last. I was there for service. Had time to watch interactions of service employees wit Not the first time I have dealt with Dimmitt and it wont be the last. I was there for service. Had time to watch interactions of service employees with one another - very professional. Became curious about leasing and was given very easy to understand explanation. I had lots of questions! James Pullman was professional and patient with me. Naaman had everything printed and ready for me to sign when it was time to make the purchase. Justin stepped in a few times just to make sure things were going smoothly. They respected my time. Left my car in the service department and drove away the same day in a 2019 caddy. More
by Angela
Employees Worked With
James, Justin, Naaman and cant remember service department but they are all good!
January 03, 2019
Tire trouble! I saw it in the road and couldn’t avoid it. Maybe it didn’t puncture the tire. No such luck. Two mornings in a row I had to add air. So New Year’s Eve I saw it in the road and couldn’t avoid it. Maybe it didn’t puncture the tire. No such luck. Two mornings in a row I had to add air. So New Year’s Eve morning I called and spoke with Rob Gordon, Service Advisor, who said it’d be ok to drive up. When I arrived, everybody tried to.find a nail as I drove in reverse. No luck. Rob Ralston, my Technician, took the wheel off, found where it was leaking and found a tiny, less than a 1/4” size triangular shaped piece of plastic. Best thing was my tire became a priority. More
by leopards3
Employees Worked With
Robert Gordon and Robert Ralston
January 02, 2019
Excellent Customer Service I was involved in a head-on collision in October of 2018. I had only just purchased the car one month prior. I'm a repeat customer of Dimmitt Cadillac I was involved in a head-on collision in October of 2018. I had only just purchased the car one month prior. I'm a repeat customer of Dimmitt Cadillac, largely in part to the excellent product, and excellent customer service. David Lubelsky went above and beyond excellent customer service. David went to battle for me with my insurance company, making sure that my car was returned to proper working order, and with only the best parts. David kept me informed of the repair process every step of the way. As you know, dealing with insurance companies after an accident is quite stressful. Dimmitt Cadillac made sure that I had a car to drive after my rental time ran out with my insurance company. Their follow up and follow through is like no others. I will be a forever customer with Dimmitt Cadillac because of their excellent product, excellent customer service, and integrity. Thank you to everyone involved in making my experience an EXCELLENT and peaceful one. May God bless you all. More
by SandiHubbard65
Employees Worked With
Harry Blackledge, David Lubelsky
December 26, 2018
Basic service As usual service was above and beyond expectations. Robert Gordon always makes it easy and convenient. Such service will continue to make me a Dimmitt As usual service was above and beyond expectations. Robert Gordon always makes it easy and convenient. Such service will continue to make me a Dimmitt customer. More
by Miller33
Employees Worked With
Robert Gordon
