Dimmitt Cadillac of Clearwater - Service Center

Scheduled service for our 2016 CTS4 We drove to Florida from Minnesota and saw that we would need an oil change and other services before we could get back north. Called Dimmitt and sch We drove to Florida from Minnesota and saw that we would need an oil change and other services before we could get back north. Called Dimmitt and scheduled appointment. Work was completed as promised with no problems. Must complement them for a call-back to confirm and outstanding courtesy by Kevin, our contact person. Waiting area was luxurious. They even vaccumed the inside of the vehicle, which sorely needed it after the trip down. More

Land Rover Service Needed service on my LR2. Contacted Robert Gordon by phone and was called back within 5 minutes. Vehicle went in on a Friday, a rental car was provide Needed service on my LR2. Contacted Robert Gordon by phone and was called back within 5 minutes. Vehicle went in on a Friday, a rental car was provided and the service was done and the vehicle was ready Monday mid afternoon. Ryen Linder handled the service this time and did an excellent job of keeping me informed. As always the car was detailed before I picked it up. Thanks for the great service experience once again. More

Dimmit’s goal, a customer experience that exceeds expectatio My vehicle needed servicing but l was on a tight timeline and wasn’t sure if l should go in that day. I was told by Kevin Hamby, he would have me in a My vehicle needed servicing but l was on a tight timeline and wasn’t sure if l should go in that day. I was told by Kevin Hamby, he would have me in and out in a timely fashion and that’s exactly what happened. Kevin’s a “straight shooter” and that’s all anyone can ask for! Keep up the great work! More

Exceptional response and assistance My wife was stuck with a dead battery and I was out of town. The service advisor fit the vehicle into the schedule and took care of it right away. My wife was stuck with a dead battery and I was out of town. The service advisor fit the vehicle into the schedule and took care of it right away. More

Fluid (?) leak from engine area Observed fluid on garage floor coming from new 2017 Range Rover Evoque. Stopped at dealer and left car for correction. Was given "Loaner" for conveni Observed fluid on garage floor coming from new 2017 Range Rover Evoque. Stopped at dealer and left car for correction. Was given "Loaner" for convenience. Picked up vehicle. Two days later, again observed fluid leaking from engine area onto garage floor. Called dealer and took vehicle in again for checking issue. Was given a "Loaner" vehicle again. Picked up vehicle after receiving notice from dealer that leak was corrected. 2 days later....no sign of fluid leak on garage floor. Issue appears to have been resolved satisfactorily. This is third vehicle purchased from dealer (Dimmitt) and all contacts have been excellent and meeting expectations. Would recommend to anyone! More

Timely service I called on Wednesday and was able to bring my car in on Thursday morning. Once I arrived, I was greeted quickly and checked in easily by Robert Gordo I called on Wednesday and was able to bring my car in on Thursday morning. Once I arrived, I was greeted quickly and checked in easily by Robert Gordon. The personal touches of escorting me to the sales center to wait, offering food and drink and escorting me to my car makes this service center really great! More

Exemplary Service The benefit of having a technician like Rob Ralston, who knows my vehicle, and checks things while I was in for an oil change, found some issues that The benefit of having a technician like Rob Ralston, who knows my vehicle, and checks things while I was in for an oil change, found some issues that caused an unexpected delay due to parts having to be ordered. My Service Advisor, Robert Gordon, made arrangements for me to be given a vehicle to drive and he kept me advised as to the repairs. More