Dimmitt Cadillac of Clearwater - Service Center

Fast, friendly and on top of it. Rob Gordon is my guy. Whenever I need anything done to my Range Rover I just give him a call. He explains the whole process and I know he is on top o Rob Gordon is my guy. Whenever I need anything done to my Range Rover I just give him a call. He explains the whole process and I know he is on top of it once the car gets to him. This time I smelled gasoline and he knew exactly what was wrong and got my in. I dropped off the car and he had a car waiting for me to take me to the airport. He kept me updated on the process and checking on when I was coming back to ensure I get to the dealership. This is service. Also I live in Sarasota and I prefer to use them which tells you something. More

1st experience I brought my 2014 SRX to Dimmitt Cadillac because of what I thought was a transmission problem,when I pulled up to the service department I had my c I brought my 2014 SRX to Dimmitt Cadillac because of what I thought was a transmission problem,when I pulled up to the service department I had my car door opened for me by a very nice young man and asked what can we do for you sir. He directed me to the service desk where I was greeted by service advisor Kevin Hamby. I told Kevin what I thought the problem was he suggested that we have the shop foreman take me for a ride in my car so he can experience the the same symptoms that I was. We were not even out of the parking lot and the shop foreman who I forgot his name had the problem diagnosed. He told me front wheel bearing and hub. When we got back to the dealership Kevin told me that all the parts were in stock and my car will be ready by late afternoon. 3pm Kevin called me and told me the car was ready.When I picked up my car Kevin had all the paperwork ready for me to sign and he walked me out to the car asked if there was anything else he could do for me today,my car was cleaned and ready to go.What a wonderful experience I received from Kevin and the Dimmit Cadillac team. I will be back. More

Land Rover Service DIMMITT LAND ROVER Service never disappoints. When you have an older Land Rover the original parts are bound to give out. Based on a ride with my Tech DIMMITT LAND ROVER Service never disappoints. When you have an older Land Rover the original parts are bound to give out. Based on a ride with my Technician Rob Ralston, he figured out by my description and the noise what parts were needed. To speaking with Robert Gordon, my Service Advisor, getting me in and keeping me advised of the progress. More

Attention to detail and customer service Always feel like a valued customer and always feel honesty is rule #1 at this dealership. Rob Gordon is exemplary of first class customer service wit Always feel like a valued customer and always feel honesty is rule #1 at this dealership. Rob Gordon is exemplary of first class customer service with a smile More

Excellent service I’ve only been at Dimmitt Service for about 18 months, but Rob Gordon has already succeeeded in making us feel at home! Since our first visit, he alr I’ve only been at Dimmitt Service for about 18 months, but Rob Gordon has already succeeeded in making us feel at home! Since our first visit, he already knew the details of both our Rover purchases and the history of our cars. He has continued to Impress us with his knowledge of the Land Rover fleet, as well as the details of our own specific vehicles. More