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Dimmitt Cadillac of Clearwater - Service Center
Clearwater, FL
1,061 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,061 Reviews of Dimmitt Cadillac of Clearwater - Service Center
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August 25, 2017
William Kegan My 2014 SRX Cadillac had an electrical problem, affecting navigation & radio, service was great. Thank you so much for your great service. William Keg My 2014 SRX Cadillac had an electrical problem, affecting navigation & radio, service was great. Thank you so much for your great service. William Kegan, the best. More
by xx
Employees Worked With
William Kegan
August 24, 2017
Great Experience Ryen did a great job from start to end. I contacted him via email to set my appointment which was convenient for me. It was a basic service appointme Ryen did a great job from start to end. I contacted him via email to set my appointment which was convenient for me. It was a basic service appointment so I expected it to be fairly quick and it was. Took our vehicle in right away and was finished in the expected time. More
by Matt6930
Employees Worked With
Ryen
August 24, 2017
CHECK ENGINE LIGHT I have been a customer for over 10 years at Dimmitt. It is always a pleasurable experience when my car needs service. Bill Kegan, my awesome service I have been a customer for over 10 years at Dimmitt. It is always a pleasurable experience when my car needs service. Bill Kegan, my awesome service advisor was on top of the issue and I was back in my car by afternoon. Bill is always professional, courteous and ensures that his customers are satisfied. More
by Caddie gal
Employees Worked With
Bill Kegan
August 24, 2017
Excellent Service Experience! Very efficient, attentive service team. Issues were addressed in a timely, professional manner. Thank you Bill Kegan and service team for an excelle Very efficient, attentive service team. Issues were addressed in a timely, professional manner. Thank you Bill Kegan and service team for an excellent service experience! More
by NoleLady
Employees Worked With
Bill Kegan
August 22, 2017
Outstanding service As always, immediate attention, make you feel as if your issue is the most important thing they have to do that day. Patricia Jones was prompt in foll As always, immediate attention, make you feel as if your issue is the most important thing they have to do that day. Patricia Jones was prompt in follow up, explained options clearly, and made this a great experience. More
by Tony
Employees Worked With
Patricia Jones
August 20, 2017
Body work on Toyota Highlander Had my rear bumper fixed. Excellent job. Ramon Corvea was very professional and helpful.. my experience was very smooth and satisfying. Ramon did the Had my rear bumper fixed. Excellent job. Ramon Corvea was very professional and helpful.. my experience was very smooth and satisfying. Ramon did the estimate fast and in an efficient manner. More
by Fmquioco
Employees Worked With
Ramon corvea
August 19, 2017
Great Service Always! I have had the pleasure of being a Dimmitt Cadillac customer since 2000 and I have always been satisfied with each visit. I recently took my XTS in f I have had the pleasure of being a Dimmitt Cadillac customer since 2000 and I have always been satisfied with each visit. I recently took my XTS in for service, Kevin was my service guy and was very friendly and helpful. I was extremely glad to see the increase of cultural diversity among employees at Dimmitt as well. Having that mixture makes the experience much more pleasurable. More
by 1stLadyGH
Employees Worked With
Kevin
August 16, 2017
Tasks performed! Dimmitt Cadillac holds doors, offers coffee/water. Patricia Jones was accommodating. Took longer to complete the work than I expected, but we were giv Dimmitt Cadillac holds doors, offers coffee/water. Patricia Jones was accommodating. Took longer to complete the work than I expected, but we were given a loaner. Everything was handled in a friendly, professional manner. More
by Joearthur38
Employees Worked With
Patricia Jones
August 04, 2017
need some improvements My husband dropped off my SRX for a cracked/spider webbed CUE screen. He verified my cell number with Keven Hamby. Apparently someone tried to contact My husband dropped off my SRX for a cracked/spider webbed CUE screen. He verified my cell number with Keven Hamby. Apparently someone tried to contact me at an old home phone number which has been inactive since 2015. They then tried to reach me at an old email that is rarely used. When I tried to call the person that sent the email, I got his voicemail and have never received a return call from that person. I called the service department to confirm that my car was ready to pick up and Service did not answer. Finally got confirmation that my car was ready and upon picking up the car, several items were in the front floorboard and on the passenger seat. These were things like my sunglasses, mints, a pen and my sun shield. I guess they had to move these things to do the repair to CUE screen. Before I could enter my car, I had to fold up the sun shield and move the other things out of the seat. I guess they could not figure out how to fold the sunscreen. This was the first time my vehicle had been into the shop for any repair. I will certainly use Dimmitt again if I need service but you would think they would have taken the time to put things back that they moved. More
by Carol Parham
Employees Worked With
Kevin Hamby
August 02, 2017
Prompt and accommodating service I had an appointment for service at the Dimmitt facility in St Pete, but was not told until arrival there that they only service my newly-acquired Cad I had an appointment for service at the Dimmitt facility in St Pete, but was not told until arrival there that they only service my newly-acquired Cadillac model at the Clearwater location. They made a quick call to make an appointment for me in Clearwater, with 1/2 hour travel time anticipated. Even with such short notice, Patricia logged my information into the system, discussed my needs and moved the car rapidly into the service area. The 15,000 mile inspection was completed without need for further service and was returned to me rapidly. Their recommended service intervals were explained to me and all questions were answered. It was a positive experience and I am pleased to be a customer of their service team. More
by Larry
Employees Worked With
Patricia Jones
