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Dimmitt Cadillac of Clearwater - Service Center
Clearwater, FL
1,060 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,060 Reviews of Dimmitt Cadillac of Clearwater - Service Center
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March 27, 2017
Great Service I am pleased with the service that Kevin Hamby provides . Checking all aspects of what may be needed to be serviced even though I only came in for an I am pleased with the service that Kevin Hamby provides . Checking all aspects of what may be needed to be serviced even though I only came in for an oil change,he also found that my auto had outstanding service bulletins to be done. Thank You . More
by buster000000000
Employees Worked With
Kevin,Cindy
March 27, 2017
Experience at an excellent dealership As soon as I drove up, a representative was present to welcome me and guide me to the service advisor desk. Kevin Hamby, my service advisor was very As soon as I drove up, a representative was present to welcome me and guide me to the service advisor desk. Kevin Hamby, my service advisor was very thorough in writing up my car's needs for the day and a very good listener when responding to my issues. During the course of the appointment, he came to the very accommodating customer lounge and updated me on issues addressed and those outstanding. Again, at the conclusion of the appointment he came back to the lounge to notify us. In reviewing the worksheet, detailed explanations were given to support the work of the technicians. I could not have been more pleased knowing that all my concerns were addressed and that confidence was reinforced in the days that followed. More
by Duane67
Employees Worked With
Kevin Hamby
March 25, 2017
Great customer relations Bill Kegan is my service. He is very accommodating with my needs. Fortunately there haven't been major issues. I only have 1 issue with my 2015 SRX an Bill Kegan is my service. He is very accommodating with my needs. Fortunately there haven't been major issues. I only have 1 issue with my 2015 SRX and that is with the phone system of CUE. My phone pairs up but that's about it. More
by Duke4424
Employees Worked With
Bill Kegan
March 24, 2017
Great service! Just had my new Cad SUV serviced @ Dimmitt in Clearwater. Just want to say that Kevin Hamby, the service clerk, was more than obliging with me. The se Just had my new Cad SUV serviced @ Dimmitt in Clearwater. Just want to say that Kevin Hamby, the service clerk, was more than obliging with me. The service from the ground up was excellent. Kevin is very personable and courteous. Thank you Clément Rodrigue, Nova Scotia, Canada More
by ClemR
Employees Worked With
Kevin Hambly
March 21, 2017
Excellent work, friendly efficient staff We had the misfortune of being hit from behind in our Equiinox. We took it to Dimmitt Cadillac, and were VERY happy with the service. The work was d We had the misfortune of being hit from behind in our Equiinox. We took it to Dimmitt Cadillac, and were VERY happy with the service. The work was done quickly, the staff was very helpful, had all the answers to our questions, and kept us informed as to the progress. The workmanship on the repair is top notch, you can't even tell we had been hit. They even coordinated our rental vehicle for us! I would definitely go back, and highly recommend them. More
by KevinM
Employees Worked With
David
March 16, 2017
Great Work, Delighted with my Cost I own a 2007 Cadillac DTS that I bought from Dimmitt when it was 3 years old. I've always babied it. Now, seven years later, I decided to give the p I own a 2007 Cadillac DTS that I bought from Dimmitt when it was 3 years old. I've always babied it. Now, seven years later, I decided to give the paint a "deep detail" to restore its original depth and lustre. After conferring with the body shop, Patricia Jones quoted $199 to do the work, which I gladly accepted, expecting to pay even more. I figured the job was too small to get much attention from either the service dept. or the shop. However, Patricia explained in detail how the job would be done; that is, it was going to be a four-step process -- wash, acid bath, clay rub-out, and Barkley wax finish. She showed me the areas of concern that they would give special attention to, and those small areas that I could expect improvement on, but would probably not come up to the same level of renewal as the body generally. I was given a loaner car and told to expect the finished job by the end of the day -- at least four or five hours. When I returned, someone should have had a camera to record the big smile on my face. My car, Big Red, was gleaming, like new. We walked around and examined every detail of the work that had been done. I was very pleased. As a bonus, they complied with a request I had made about checking out the moon roof. It wasn't closing properly, allowing water to enter the passenger's compartment during a car wash. They fixed the problem and didn't charge me a cent. About my total cost? They charged me $30 less than originally quoted. Thanks Patricia, thanks Mike and Harry for an outstanding piece of work. I don't believe I could have gotten the same high quality care and service elsewhere, so quickly and with such meticulous attention. More
by mike rosenthal
Employees Worked With
Mike and Harry (body shop)
March 14, 2017
"Always Excellent Service" There's never a problem getting an appointment. It's nice to know that the Land Rover Technicians check all the systems especially when I have an olde There's never a problem getting an appointment. It's nice to know that the Land Rover Technicians check all the systems especially when I have an older Land Rover, so we can stay ahead of any issues. And I get to see what's going on. More
by leopards3
Employees Worked With
John McCurdy and Bryan Cawthon
March 13, 2017
Excellent Customer Service Let me start by saying that my service advisor Kevin Hamby was the most professional and helpful advisor I've ever had he kept me fully informed every Let me start by saying that my service advisor Kevin Hamby was the most professional and helpful advisor I've ever had he kept me fully informed every step of the way made sure I understood what was happening.The icing on the cake was he confirmed my third party Warranty when he didn't see it in the system completely above and beyond what he was responsible for the best dealer experience ever, they even let me use a company vehicle until my car was fixed. Thanks Kevin More
by Ricobltit4sho
Employees Worked With
Kevin Hamby
March 10, 2017
Superior Service Everyone is friendly. The waiting are is very clean John and his crew are outstanding, As a women when I take my vehicle for service I know and trust Everyone is friendly. The waiting are is very clean John and his crew are outstanding, As a women when I take my vehicle for service I know and trust their recommendations. I don't feel as if they try to sell or do something to the vehicle that is not require. I live 50 miles from Clearwater and I don't mind driving the distance because of the great service. More
by Orchidea 5
Employees Worked With
JOHN AND HIS CREW
March 09, 2017
Great service! Kevin Hamby was excellent. Very pleasant and answered all my questions. The waiting area was very nice and quiet. Service time was quick and got rig Kevin Hamby was excellent. Very pleasant and answered all my questions. The waiting area was very nice and quiet. Service time was quick and got right in and out More
by rowed
Employees Worked With
Kevin Hamby
