Dimmitt Cadillac of Clearwater - Service Center

Maintenance William K has been outstanding every time ive needed any service to my vehicle. He has excellent people skills and shows he genuinely cares about his William K has been outstanding every time ive needed any service to my vehicle. He has excellent people skills and shows he genuinely cares about his clients. Thanks Bill!, being in the service industry myself I greatly appreciate your demeanor. Pete Petrakis More

Excellent service and royal treatment This was the best experience we have had so far with our Cadillac service over the past 20 years. Coming back from golfing, I noticed the rear end of This was the best experience we have had so far with our Cadillac service over the past 20 years. Coming back from golfing, I noticed the rear end of my XTS hanging down like a low rider and the car driving and bouncing like a rabbit. After calling the service center and speaking with my service manager Bill Keagan, he offered to tow the car back to Dimmitt, but it was still driveable , so I limped in. Within 15 minutes they diagnosed the problem as a failure of the air spring compressor. A spare was on hand and within 1 1/2 hours we were on the road. They even washed the car !!!. So, Thank You Bill Keagan and the Cadillac service crew. More

Great Service and great People Since the day we purchased our 2016 Escalade The Dimmit Team has followed up continuously to be sure we were happy with our purchase and had no issues Since the day we purchased our 2016 Escalade The Dimmit Team has followed up continuously to be sure we were happy with our purchase and had no issues. Mark Robinson as our Sales Associate has been great Recently we had a recall notice which Bill Keegan our service manager handled expeditiously. We have been Dimmit customers since 1995 and the professional and courteous service brings us back.. Highly recommend them! Jim & Pattie More

CTS Coupe Care I had Dimmitt do the scheduled service on my car,oil filter and multi point inspection. After that the car went into Aspire Performance for engine com I had Dimmitt do the scheduled service on my car,oil filter and multi point inspection. After that the car went into Aspire Performance for engine compartment work behind the front grille. Then the car was sent to the detail Dept. for a complete car detail. The quality of work was completed and executed in a timely fashion far exceeding my expectations.Jason was helpful and knowledgeable about my concerns. I have had many vehicles in my life but Dimmitt Service Department is by far superior to any l have experimented thus far in my 40 years of vehicle ownership. Thank-you Jason and thanks to the Technicians at Dimmitt Services. Best regards Al Lanz More

Bill Kegan at Dimmitt Cadillac in Clearwater is number 1. I have an old 2008 CTS which I purchased at Dimmitt. We found it necessary to purchase another automobile this summer because of problems with a Dodge I have an old 2008 CTS which I purchased at Dimmitt. We found it necessary to purchase another automobile this summer because of problems with a Dodge we owned. We decided to service our SRX 2016 Cadillac because we have always had excellent service and the Clearwater location is close to work for my wife. We can only give the highest recommendation for the efficiency, clarity of interactions and professionalism displayed during our visit. Bill Kegan texted me an explanation prior to our picking up our vehicle and this made everything even more fluid. Thank you again Dimmitt for excellent service. More

Great team work I had just come home from an out of town Labor day weekend trip and went to Syd Entel Gallery in Safety Harbor to pickup a large original painting. I I had just come home from an out of town Labor day weekend trip and went to Syd Entel Gallery in Safety Harbor to pickup a large original painting. I was able to loaded my CTS 2011 cadillac station wagon with no problem, sat down with my 2 lb Chihuahua ready to go home. However my wagon would not start. I suspected the battery, so first thing, got my jumper cables, and sure enough it started right up. Second, I called my Dimmitt Cadillac advisor Todd Brown, he agreed with me that it sounds like a battery problem. I said I would be right there, but he said they would be closed 15 minutes, and it would be unlikely for me to make it in time.. As we talked options, he asked where I was and he suggested that I go to the Clearwater US 19 Dimmitt dealership. I got there at 10 till 5 pm. Kevin Hamby listened to my situation and took my intake information promptly, even though he was about to go off shift at 5pm. He transferred my ticket to Patricia Jones and explained it all to her without me having to reexplain the situation. A service mechanic took the car around back and began the battery check. Sure enough it was a bad battery cell and they had the battery in stock. Well everything was going just fine, but he he could not get the battery to replace it without moving the large painting in the cargo hold of my wagon. Well, he enlisted Patricia to help move it and the two of them proceeded without a hitch. After it was replaced the art work was gently placed back into the cargo hold as they found it. I was back on the road by 6:15 pm. Great team work! My gratitude to Todd Brown, Kevin Hamby, Patricia Jones and your mechanic whose name I do not have. Richard More